- 53+ Reviews on Google
- Multilingual Team
- 200+ Melbourne Support Workers
- Registered NDIS Provider #4050126032
Local SIL Provider Craigieburn
Hilda Care delivers Supported Independent Living (SIL) to NDIS participants living in Craigieburn. Our team builds the daily support around your routine, your home, and the goals in your NDIS plan.
Our team is registered with the NDIS Quality and Safeguards Commission and has multilingual support workers available in Craigieburn. For participants who need consistent, funded daily support, we match the right home type and care team to suit your plan.


What Is Supported Independent Living
Supported Independent Living (SIL) is an NDIS funding category that pays for support workers to help you with daily tasks at home. It covers personal care, meal preparation, medication prompts, and household routines, not rent or living costs.
The level of support is set by your assessed needs and documented in your Roster of Care.
Understanding the SIL Roster of Care
A Roster of Care sets out exactly when support is provided, what tasks it covers, and how many staff are on duty at different times of day. Our team writes it in plain language, and you review and approve it before it goes to the NDIA.
The roster is not fixed permanently. It is reviewed when your needs change, when a plan review is due, or when you request an adjustment. In shared homes, the roster also specifies how funded hours are divided across residents.


Supporting Daily Life in Craigieburn
Our team plans your support around the places you already use. Craigieburn Central sits at the centre of the suburb for shopping, dining, and appointments, and our support workers can assist you there or arrange transport for medical visits.
The suburb is well-connected, which matters for support that depends on getting around. Craigieburn Railway Station runs services on the Craigieburn line to Southern Cross, and local bus routes link the residential estates to the station and shopping centre.
Getting Out and Staying Connected in Craigieburn
Regular social engagement is part of a well-supported routine. Our team supports community participation by helping you connect with local groups, the Craigieburn Library, the Mount Ridley Nature Conservation Reserve, and the parks along Malcolm Creek. When you want to attend something regularly, the support is built into your weekly schedule, so attendance is built into the plan rather than left to chance.
Current SIL Vacancies in Craigieburn
If you are looking for SIL housing in Craigieburn, current openings are listed below. New property options are added regularly across Melbourne’s north, and finding the right housemate, home type, and level of support takes priority over simply filling a room.



SIL Accommodation in Craigieburn
Our SIL homes in Craigieburn are set up for comfortable, long-term living. Each property is maintained to a consistent standard and selected for proximity to transport, shops, and local services.
Homes typically include:
- Private bedrooms with space for personal belongings
- Shared kitchens and living areas
- Layouts that suit different mobility needs
- Usually, two to four residents per property
- Close to transport, shops, and local services
- Regular maintenance and a clean, safe environment
Participants are matched to homes based on compatibility and support needs. For shared homes, two meet-and-greets are arranged before anyone commits to moving in.


Our Approach to SIL Support in Craigieburn
Hilda Care provides daily support shaped to each participant, delivered by consistent care teams who learn your routine. Our SIL support in Craigieburn covers:
- Personal care, including showering, dressing, and morning routines
- Medication prompts and monitoring for side effects
- Meal planning, grocery shopping, and meal preparation to suit dietary preferences and routines
- Help keep your home clean and orderly
- Transport to appointments, social outings, and local errands
- Support to join community activities and events in the suburb
Support is mapped to what each participant requires assistance with and reviewed as needs change.
Multilingual Support Workers
Many of our support workers speak Turkish, Italian, Filipino, Macedonian, and Portuguese alongside English. For participants and families who prefer their first language, our team, where possible, matches workers accordingly, making daily communication easier across Craigieburn’s diverse community.
NDIS-Screened, Police-Checked Support Workers
All staff are NDIS-screened, Police-Checked, and trained in trauma-informed care. That standard applies to every worker who enters your home, so the people supporting you are properly vetted before they start.
SIL and SDA: Two Different Types of Funding
What it covers: The physical home itself, built or modified for high support needs. | What it covers: The support workers and care schedule that help you live day to day. |
Examples: Wheelchair-accessible doorways, ceiling hoists, reinforced walls, lowered kitchen benches. | Examples: Help with personal care, cooking, medication, and household management. |
What the funding pays for: The specialist building or dwelling that suits a participant’s functional needs. | What the funding pays for: The staffing hours set out in your Roster of Care, not rent or living costs. |
Many participants receive both: SDA funds for the accessible home, while SIL funds the daily support delivered inside it.


Who Qualifies for SIL Funding in Craigieburn
SIL funding is for people who need a high level of daily, hands-on help to live safely and independently. This usually applies when you need regular support with tasks such as personal care, cooking, taking medication, or staying safe at home.
The NDIS assesses whether this level of support is reasonable and necessary for your situation. Meeting the SIL funding eligibility criteria generally depends on functional evidence, including a Functional Capacity Assessment and supporting allied health reports.
Your needs can change, and your plan can change with them. If your circumstances shift, your NDIS plan and support levels can be reviewed so the funding continues to match the help you need.
The Process of Moving Into a SIL Home in Craigieburn
Hilda Care follows a clear five-step process, so moving into a SIL home is structured rather than rushed. Each step is set out below.
Step | What Happens |
Review your NDIS plan | We check whether your plan already includes SIL funding or whether a plan review is needed first. |
Match your needs | Your daily support requirements are mapped to a suitable home type, whether that is a shared home, an independent unit, or a fully staffed setting. |
Meet your housemates | If the home is shared, two meet-and-greets are arranged before anyone commits to moving in. |
Build your Roster of Care | Your Roster of Care is written in plain language, and you review and approve it before it goes to the NDIA. |
Move in | Your support team is introduced gradually during a settling-in period, so routines stay stable from day one. |


SIL Support Reviews and Plan Adjustments in Craigieburn
Our team organises support workers into stable care teams who stay consistent across your shifts. They learn your medications, preferences, and daily rhythm before any changes are needed.
That consistency is the foundation for flexibility. If a medical change or a period of burnout means you need more help, we can increase support hours quickly while your support coordinator requests an urgent plan review from the NDIA.
Where your goals point toward greater independence, the Roster of Care can be scaled back over time. Support is adjusted alongside you rather than keeping you on a fixed arrangement that no longer reflects your life.
Why NDIS Participants and Families in Craigieburn Choose Hilda Care
Hilda Care has been a registered NDIS provider since 2018, has been independently audited, and meets the NDIS Practice Standards. Families choose us for transparent billing, careful housemate matching, and care teams that stay consistent. Our support workers cover a broad range of disability support services, so your support can grow without switching providers.
The multilingual team is a practical reason, too. For households in Craigieburn who speak Turkish, Italian, Filipino, Macedonian, or Portuguese, support is available in your first language.


Suburbs Near Craigieburn Where Hilda Care Also Delivers SIL
Our team delivers SIL support throughout Melbourne’s northern growth corridor surrounding Craigieburn. Nearby suburbs we cover include Mickleham, Kalkallo, Donnybrook, Roxburgh Park, Greenvale, and Broadmeadows, as well as Coburg and Reservoir further south.
Beyond the north, Hilda Care also provides SIL support across Melbourne and Victoria, and interstate in Adelaide, Perth, Sydney, and Tasmania.
Posted on Omar SolimanTrustindex verifies that the original source of the review is Google. Really happy with the support I’m getting. Everyone is friendly, easy to talk to, and actually listens. I feel supported and comfortable. Would definitely recommend.Posted on WarrenTrustindex verifies that the original source of the review is Google. I have found the services to be unbelievably great in my situation. I recommend the services to everyone who wants to be taken care of in Melbourne.Posted on Amira MoussaTrustindex verifies that the original source of the review is Google. I’m so grateful for the care and support I receive from Hilda Care. I’ve always felt respected, valued, and genuinely listened to. The team is kind, patient, and supportive, and communication is always clear! I honestly feel lucky to be part of a service that truly cares about their clients. Thank you!!!Posted on Omar Moussa (omzy96)Trustindex verifies that the original source of the review is Google. Lovely NDIS provider providing support throughout all of Melbourne. I have personally recieved support through Hilda Care for the past 6 months roughly. Their administration is top notch. They have gone above and beyond providing personalised support workers for my needs, have promptly resolved any issues I may have and they always try their best to deliver extra services that may help me with my needs and support. Thank you Hilda Care, you've made my transition into the NDIS as seamless as possible, and I really look forward for the years ahead 😊Posted on Grahm WatsonTrustindex verifies that the original source of the review is Google. Thanks for looking after me in SIL house in Burnside Heights. Management is excellent. Happy is looking after me very well. ThanksPosted on Kim FlemingTrustindex verifies that the original source of the review is Google. My experience dealing with this organisation has been very disappointing. They seem unorganised, unprofessional arrogant and downright disrespectful of peoples time.Posted on Divyanshu SethiTrustindex verifies that the original source of the review is Google. Hilda Care is outstanding. As a Support Coordinator, I’ve had situations where I needed a Support Worker at the very last minute for my cleints, and they delivered without hesitation. Not once or twice but always. They found the right person within hours and made sure the client felt safe and supported. They have paid heed to client’s feedback and tweaked their services accordingly everytime. Their staff are well trained, reliable, and always go above and beyond to meet client needs. It’s clear they genuinely put clients first. Highly recommended.Posted on Tommy NjegacTrustindex verifies that the original source of the review is Google. Thank you Hilda care for providing me services in caroline springs. Harry is amazing support worker. He really understands me well and my needs. God bless your company.Posted on Yasemin YakupTrustindex verifies that the original source of the review is Google. This is one of the most reliable and compassionate disability service providers we’ve worked with. Their communication is clear. The support workers show great understanding and patience, especially during challenging moments. They make everyday routines more enjoyable and less stressful for everyone involved. We feel very lucky to have them on our side.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Frequently Asked Questions (FAQs)
Can I keep my pet in a SIL home in Craigieburn?
This depends on the specific property and any house rules agreed to by residents. Our team can discuss pet-friendly options during the matching process, so this is raised before you commit to a home.
What does my Roster of Care actually look like day to day?
It is a written schedule showing when support workers are present, what tasks they help with, and how hours are allocated across the day and night. You review and approve it in plain language before it goes to the NDIA, and it can be updated when your needs change.
Can I work or study while receiving SIL in Craigieburn?
Yes. SIL does not stop you from working or studying. Your support schedule is built around your routine, including employment and education commitments, and can be adjusted if your hours change.
What if my housemate and I do not get along after moving in?
Compatibility issues can arise even after careful matching. Our team steps in to mediate and, where needed, can explore a different living arrangement. You are not locked into a home that is not working for you.
Will my SIL's funding change if I move into a more independent living arrangement?
Possibly. If your functional needs reduce over time, the NDIS may adjust your funded hours at your next plan review. Your support coordinator can help you understand what evidence is needed and how any changes would be phased in.
Can I have visitors or a partner stay at my SIL's home in Craigieburn?
Generally, yes, though house rules around overnight guests vary by property. Our team outlines these clearly before move-in.
Speak to Our Team About SIL in Craigieburn
Choosing a SIL provider is a decision about where you live and who supports you, and it deserves real answers. Our team can talk through your NDIS plan, what your funding covers, and which homes might suit you.
Our team will walk you through the next steps.
Hilda Care Registered NDIS Provider
Provider Registration Number: 4050126032
Phone:Â 1300 440 777
Email:Â info@hildacare.com.au
Address: Level 32, 367 Collins St, Melbourne VIC
Registered with the NDIS Quality and Safeguards Commission since 2018 3000
