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Registered NDIS SIL Provider in Epping
Hilda Care is a registered NDIS provider delivering Supported Independent Living (SIL) in Epping.
Our workers hold current NDIS Worker Screening clearances, the team speaks multiple languages, and we coordinate directly with your plan manager or support coordinator from day one.
Epping is a well-connected northern suburb with a train station on the Mernda line, The Northern Hospital close by, and shopping and community facilities, making it a practical base for long-term SIL accommodation.


What SIL Funding Covers in Your NDIS Plan
Supported Independent Living (SIL) is NDIS funding that pays for the support workers who help you live at home, not the home itself. It covers assistance with personal care, daily routines, cooking, medication, and building the skills you need to do more on your own over time.
The level of support is shaped around you. Some participants need drop-in help a few hours each day. Others need staffing through the night or higher-intensity assistance throughout the day. Your funded hours are determined through your NDIS plan and a Functional Capacity Assessment, and they are reviewed as your needs change.
How SIL Support in Epping Fits Into Everyday Life
Epping Station on the Mernda line runs directly into the Melbourne CBD. Bus routes cover residential streets, Pacific Epping is close by, and The Northern Hospital is nearby, meaning participants have real access to transport, healthcare, and community life from day one.
Support workers can assist with getting to appointments, connecting with local groups, and taking part in community activities. Community participation is incorporated into the support plan from the outset, not added as an afterthought.


Types of SIL Accommodation Available in Epping
There are several ways SIL housing can be set up, and participants can have a say in what suits them.
Shared supported homes are the most common. Two to four participants live together in a house with support workers rostered across the day and sometimes overnight. Costs are shared, which can mean more funded hours for everyone. Participants can sometimes choose their housemates.
Solo SIL arrangements involve one participant living alone in a property with support workers visiting or staying as needed. This suits participants who prefer privacy or have complex support needs.
SIL within SDA properties is an option for participants with higher physical support needs. The property has specialist modifications, and the support workers are funded separately through SIL.
Current SIL Vacancies in Epping
Hilda Care regularly has SIL vacancies in Epping as our properties grow and participant situations change. The homes listed below are currently available. Participants can register an expression of interest for upcoming vacancies in Epping.




What Hilda Care Provides for NDIS Participants in Epping
Our disability support services in Epping are built around your NDIS plan and your participant goals. The day-to-day support our team provides includes:
- Personal care: showering, grooming, dressing, and hygiene support
- Meal preparation and assistance with eating where required
- Medication prompting and management support
- Household tasks: cleaning, laundry, and keeping the home safe and functional
- Transport to appointments, social events, and community activities
- Support with morning and evening routines
- Active or passive overnight support where funded
- Help with communication, decision-making, and daily planning
- Building independent living skills over time
Multilingual Support Workers Serving Epping
Hilda Care’s team includes support workers who speak English, Italian, Turkish, Filipino, Portuguese, and Macedonian.
For participants and families whose primary language is not English, having a support worker who speaks the same language reduces communication barriers and supports clearer, more consistent care delivery.


NDIS-Screened, Police-Checked Support Workers
Every Hilda Care support worker in Epping holds current NDIS Worker Screening clearance and a police check. Our team is registered with the NDIS Quality and Safeguards Commission and operates under the NDIS Practice Standards. Families and plan managers working with us can expect full transparency on compliance.
SIL and SDA: Knowing Which One Applies to You
SDA
SDA (Specialist Disability Accommodation) is funding for the physical property homes designed or modified for people with significant functional impairment or very high support needs. Design features might include ceiling hoists, reinforced walls, wider doorways, or assistive technology infrastructure.
SIL
Supported Independent Living (SIL)
Supported Independent Living (SIL) funding is for support workers in the home, not for the property itself. A participant can receive SDA and SIL at the same time, or SIL alone in a standard rental property. Most SIL participants in Epping do not have SDA; they are renting privately or through a provider-managed property.

Who Qualifies for SIL Funding in Epping
SIL funding is not automatically part of every NDIS plan. The NDIA assesses whether SIL is reasonable and necessary based on your functional capacity, what informal supports are available, and whether SIL is the most appropriate way to meet your needs.
Participants most likely to be funded for SIL have moderate to high support needs that require daily assistance from paid workers, and where living independently without that support would not be safe or manageable.
The assessment usually involves a Functional Capacity Assessment and an Occupational Therapist report. Reviewing the SIL funding eligibility criteria before your next plan meeting is a practical first step if you are unsure whether your situation meets the threshold.
How Hilda Care Gets You Into a SIL Home in Epping
- Review your NDIS plan. We check whether SIL funding is already included or whether a plan review is needed first.
- Match your needs. We map your daily support requirements to a suitable home type available in Epping.
- Meet your housemates. If the property is shared, we arrange two meet-and-greets before anyone commits to moving in.
- Build your Roster of Care. We write your Roster of Care in plain language; you review and approve each task and timeframe before it goes to the NDIA.
- Move in. Your support team is introduced gradually during a planned settling-in period, so your routine is stable from day one.


How Hilda Care Supports Participants Through the Day in Epping
Support under a SIL arrangement is built around what you need at each point in the day. Our team works with each participant and their support coordinator to create a daily routine that reflects their goals and lifestyle.
Morning Personal Care and Getting the Day Started
A typical morning starts with personal care assistance, help with showering, getting dressed, and the morning routine. Breakfast meal preparation follows, along with any medication reminders, where funded.
During the Day: Transport, Community Access, and Home Tasks
A support worker can assist with getting to a local appointment or community activity mid-morning, with transport provided as part of the service. At home, the team helps with grocery shopping, meal planning, meal preparation to suit dietary preferences and routines, and keeping the home clean and on top of household tasks.
Evening and Overnight Support
In the evening, support covers evening routines and medication prompts before the night shift begins. For participants whose plan includes active overnight support, a trained worker stays on site to assist with repositioning, personal care, or health monitoring through the night.
Why NDIS Participants and Families in Epping Choose Hilda Care
Hilda Care organises support workers into stable care teams, with consistent rostering so participants in Epping work with familiar workers rather than new faces each week.
Hilda Care is registered with the NDIS Quality and Safeguards Commission, and our team in Epping is locally based. When something changes, the response is quick.
For plan managers and support coordinators, we provide clear documentation, responsive communication, and a team that understands how to work within NDIS funding boundaries without cutting corners on quality.


Suburbs Near Epping Where Hilda Care Also Delivers SIL
Hilda Care delivers SIL support to participants in nearby suburbs including Lalor, Thomastown, Mill Park, and South Morang. Families in Mernda and Bundoora can also reach our team. For participants outside Melbourne, Hilda Care supports NDIS participants in Adelaide, Perth, Sydney, and Tasmania.
Frequently Asked Questions About SIL in Epping
Does SIL funding cover my rent and bills in Epping?
No. SIL funding pays for your support workers only, not rent, groceries, electricity, or other living expenses. Those costs come out of your own income or Centrelink payments. Your plan manager or support coordinator can help you map out the full cost of living in a SIL property before you commit.
Can I choose who I live with in a shared SIL home?
In most cases, yes. Hilda Care arranges two meet-and-greets before anyone moves in, so participants have a genuine say before committing to the arrangement.
How do I know if my NDIS plan already includes SIL funding?
SIL does not appear as a fixed dollar amount in your plan the way other supports do. Instead, it shows as approved support. The actual funding is determined once a Roster of Care is submitted and assessed by the NDIA. If you are unsure what is in your plan, your plan manager or support coordinator can clarify or check through the my NDIS portal.
What Is a Roster of Care and How Does It Work?
A Roster of Care maps out the support you need across each day, broken into time blocks. You review and approve it before it goes to the NDIA.
What happens if my support needs increase after I move in?
You can request a change of circumstances review with the NDIA. If your needs have increased due to a health change, loss of informal support, or a new diagnosis, our team can quickly adjust your scheduled hours while your support coordinator submits the review to the NDIA. The funding follows the evidence, so having your situation documented properly is important.
Can I switch to Hilda Care from my current SIL provider?
Yes, you can change providers at any time. There is usually a notice period in your service agreement, and Hilda Care coordinates the transition directly to avoid any gaps in support.
Posted on Omar SolimanTrustindex verifies that the original source of the review is Google. Really happy with the support I’m getting. Everyone is friendly, easy to talk to, and actually listens. I feel supported and comfortable. Would definitely recommend.Posted on WarrenTrustindex verifies that the original source of the review is Google. I have found the services to be unbelievably great in my situation. I recommend the services to everyone who wants to be taken care of in Melbourne.Posted on Amira MoussaTrustindex verifies that the original source of the review is Google. I’m so grateful for the care and support I receive from Hilda Care. I’ve always felt respected, valued, and genuinely listened to. The team is kind, patient, and supportive, and communication is always clear! I honestly feel lucky to be part of a service that truly cares about their clients. Thank you!!!Posted on Omar Moussa (omzy96)Trustindex verifies that the original source of the review is Google. Lovely NDIS provider providing support throughout all of Melbourne. I have personally recieved support through Hilda Care for the past 6 months roughly. Their administration is top notch. They have gone above and beyond providing personalised support workers for my needs, have promptly resolved any issues I may have and they always try their best to deliver extra services that may help me with my needs and support. Thank you Hilda Care, you've made my transition into the NDIS as seamless as possible, and I really look forward for the years ahead 😊Posted on Grahm WatsonTrustindex verifies that the original source of the review is Google. Thanks for looking after me in SIL house in Burnside Heights. Management is excellent. Happy is looking after me very well. ThanksPosted on Kim FlemingTrustindex verifies that the original source of the review is Google. My experience dealing with this organisation has been very disappointing. They seem unorganised, unprofessional arrogant and downright disrespectful of peoples time.Posted on Divyanshu SethiTrustindex verifies that the original source of the review is Google. Hilda Care is outstanding. As a Support Coordinator, I’ve had situations where I needed a Support Worker at the very last minute for my cleints, and they delivered without hesitation. Not once or twice but always. They found the right person within hours and made sure the client felt safe and supported. They have paid heed to client’s feedback and tweaked their services accordingly everytime. Their staff are well trained, reliable, and always go above and beyond to meet client needs. It’s clear they genuinely put clients first. Highly recommended.Posted on Tommy NjegacTrustindex verifies that the original source of the review is Google. Thank you Hilda care for providing me services in caroline springs. Harry is amazing support worker. He really understands me well and my needs. God bless your company.Posted on Yasemin YakupTrustindex verifies that the original source of the review is Google. This is one of the most reliable and compassionate disability service providers we’ve worked with. Their communication is clear. The support workers show great understanding and patience, especially during challenging moments. They make everyday routines more enjoyable and less stressful for everyone involved. We feel very lucky to have them on our side.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Speak to Hilda Care About SIL in Epping
Our team can outline what is available in Epping, review your NDIS plan, and advise whether our service is suited to your needs.
Hilda Care Registered NDIS Provider
Provider Registration Number: 4050126032
Phone:Â 1300 440 777
Email:Â info@hildacare.com.au
Address: Level 32, 367 Collins St, Melbourne VIC 3000
