- 53+ Reviews on Google
- Multilingual Team
- Registered NDIS Provider #4050126032
Registered NDIS Provider in Geelong
Struggling with changing support workers, missed communication, or support that does not fit your routine? Hilda Care provides NDIS support in Geelong, focusing on consistency, clear communication, and support built around your needs.
We provide personal care, Supported Independent Living, community participation, household tasks, respite and transport support for NDIS participants across Geelong and surrounding areas.
Registered NDIS Provider | Registration Number: 4050126032
Disability Support in Geelong That Fits Your Routine
Finding support that works well in everyday life can be harder than it sounds. You may have had workers who changed regularly, support that started later than expected, or arrangements that did not take your usual routine into account.
You should not have to keep explaining the same preferences every time someone new provides your support.
Hilda Care takes the time to understand your routine, communication style, preferences and goals. Where possible, we aim to provide consistent support workers who become familiar with how you like things done and the assistance you need.
If your regular worker is unavailable, we arrange appropriate cover so your support can continue. We also discuss your preferred days, times and requirements before services begin, helping create an arrangement that works for your everyday life.
Our Range of NDIS Services Available in Geelong
Your NDIS plan is individual to you, so the support you need may look very different from another participant’s. Hilda Care provides several NDIS services in Geelong that can be arranged around your circumstances, goals and available funding.
Need help with personal activities but want to remain as independent as possible?
Our support workers assist with everyday personal care such as showering, dressing, grooming, continence care and other personal routines.
We provide assistance respectfully and take your preferences into account rather than treating personal care as a one-size-fits-all service.
Keeping up with cleaning, laundry and meal preparation can become challenging when you need assistance with everyday activities.
Where household tasks are included in your NDIS plan, our workers assist with practical tasks around your home.
Discuss where you need help and how this support can fit into your routine.
It can be easy to become isolated when getting out, attending activities or managing appointments is difficult.
Community participation support can help you stay connected with the people, places and activities that matter to you.
Our workers support you to attend appointments, visit local facilities, participate in social activities, attend community groups, pursue hobbies or take part in recreational activities around Geelong.
The focus is on helping you take part in your community in a way that reflects your interests and goals.
Managing everyday tasks on your own can become difficult when you need regular assistance at home.
Supported Independent Living provides support with daily living for eligible NDIS participants who need help living as independently as possible.
Depending on your needs and funding, support can include assistance with personal routines, household tasks, meal preparation, building independence and participating in the community.
If you are also looking for a SIL home or vacancy, we can discuss available accommodation options with you.
Sometimes you need a temporary break from your usual living arrangement, or your regular carer needs time away from their caring responsibilities.
Short-Term Accommodation (STA) provides a temporary stay away from your usual home, giving you an opportunity to experience a different environment, take part in activities and build independence.
We can discuss your needs and available accommodation options.
Getting to appointments, work, study or community activities can be difficult when you cannot travel independently.
Depending on your NDIS plan and support arrangement, a support worker may assist with transport as part of your regular support.
Tell us about the trips you regularly need help with and we can discuss what support may be suitable.
Disability Support That Works Around Your Schedule
Not everyone needs support during standard business hours.
You may need help getting ready in the morning, attending an evening activity, managing weekend plans or completing important tasks outside the usual weekday schedule.
The availability of support outside standard hours depends on your individual needs, NDIS funding and the support arrangement required.
When you enquire, tell us the days and times you need assistance. We can discuss your requirements and let you know what arrangements may be available.
Having Problems With Your Current NDIS Provider in Geelong?
You may be considering a change because your support workers keep changing, your needs are not being understood, communication has become difficult, or the service you receive no longer feels like the right fit.
Changing providers can feel like another problem to deal with when you already have enough going on.
Hilda Care discuss your situation before you make a decision. Tell us what has not been working and what you would like from your new support arrangement. We explain the services we provide and what the transition may involve.
If you have an existing service agreement, check its terms and any required notice period before ending your current services.
New to the NDIS in Geelong?
Starting with the NDIS can feel overwhelming, particularly when you are trying to understand your plan while also arranging support.
A few basics can make the process easier.
You Choose Your NDIS Provider
The NDIS does not automatically choose your day-to-day support provider. Depending on your plan and how your funding is managed, you can choose a provider that suits your needs.
Your NDIS Plan and Provider Have Different Roles
Your NDIS plan sets out the supports and funding available to you. Your provider delivers the agreed services.
If you are unsure about what a provider does or what information you need before starting support, we can explain our role when you enquire.
Your Funding Management Affects Your Provider Options
Your plan may be NDIA-managed, plan-managed or self-managed. The way your funding is managed can affect which providers you can use.
When you contact us, tell us how your plan is managed so we discuss the appropriate options.
Your Support Should Reflect Your Needs
No standard support arrangement works for everyone.
The type, frequency and level of support you receive depend on your individual circumstances, goals and NDIS plan.
Why Choose Hilda Care for NDIS Support in Geelong?
Choosing an NDIS provider is about more than finding a company that offers the service written in your plan.
You need people who understand your needs, communicate clearly, and provide support in a way that makes sense for your everyday life.
With Hilda Care, you can expect:
- Registered NDIS support through a provider registered with the NDIS Quality and Safeguards Commission
- Consistent support where possible, helping you build familiarity with your support workers
- Support based around your needs, preferences, routine and goals
- Multiple NDIS services, including personal care, SIL, community participation, household tasks, respite and transport
- Support for different funding arrangements, including NDIA-managed, plan-managed and self-managed participants where applicable
- A multilingual team, including English, Italian, Turkish, Filipino, Macedonian and Portuguese
- Clear communication about your support arrangements and requirements
- Support when changing providers, including discussing your current situation and transition needs
- Communication with support coordinators and families where appropriate and authorised
Support for NDIS Participants With Different Needs
Support requirements can change depending on your circumstances, abilities and goals.
Hilda Care provides support for participants who need assistance with everyday activities, personal care, community participation and supported living.
Our team also supports participants with acquired brain injury and psychosocial disability.
If you have complex or higher support needs, tell us about them when you enquire. This helps us understand what you require and confirm whether we provide an appropriate support arrangement.
How to Get Started With Hilda Care
You do not need to have everything worked out before contacting us.
1. Tell Us What You Need
Tell us what support you currently receive, what you need help with and what you would like to change.
2. Discuss Your NDIS Plan
We will ask about your plan, how your funding is managed and the services you are looking for.
3. Plan Your Support
If Hilda Care is suitable for your needs, we discuss your preferred schedule, support requirements and other important details.
4. Start Your Support
Once the arrangements are agreed, we organise your support and work towards establishing a routine that works for you.
NDIS Support Across Geelong and Surrounding Areas
Finding a provider that actually services your suburb is an important first step. Hilda Care supports participants across Geelong and surrounding communities. Our service area include:
Geelong
North Geelong
South Geelong
East Geelong
Newtown
Belmont
Highton
Grovedale
Waurn Ponds
Armstrong Creek
Lara
Bellarine Peninsula and surrounding areas
If you live outside these areas, you do not need to guess whether we can help. Contact our team, and we will confirm current service availability for your suburb.
Frequently Asked Questions About NDIS Support in Geelong
Is Hilda Care a Registered NDIS Provider in Geelong?
Yes. Hilda Care is a registered NDIS provider with the NDIS Quality and Safeguards Commission.
Our NDIS Provider Registration Number is 4050126032.
You can verify provider registration through the NDIS Quality and Safeguards Commission.
What NDIS Services Does Hilda Care Provide in Geelong?
Hilda Care provides personal care, Supported Independent Living, community participation, household tasks, respite and short-term accommodation, and transport support.
The services available to you depend on your individual circumstances, support needs and NDIS funding.
Do You Support NDIA-Managed, Plan-Managed and Self-Managed Participants?
Yes. Hilda Care works with NDIA-managed, plan-managed and self-managed participants where the relevant service and funding arrangements allow.
How Quickly Can My NDIS Support Start?
The timeframe depends on the type of support you need, your funding arrangements, preferred schedule and current service availability.
When you contact us, we can discuss your requirements and provide a realistic timeframe based on your situation.
Can I Change to Hilda Care From Another NDIS Provider?
Yes. You can enquire about changing providers if your current support arrangement is no longer meeting your needs.
We discuss your current situation and explain what you need to consider when changing providers, including any notice period in your existing agreement.
Which Areas Around Geelong Do You Support?
We support participants across Geelong and surrounding areas, including North Geelong, South Geelong, Belmont, Highton, Grovedale, Waurn Ponds, Armstrong Creek, Lara, and parts of the Bellarine Peninsula.
Contact us to confirm whether support is available in your specific suburb.
Do You Provide SIL in Geelong?
Yes. Hilda Care provides Supported Independent Living support for eligible NDIS participants.
SIL provides support with daily living rather than funding the property itself. If you are looking for a SIL home or vacancy, we can also discuss available accommodation options.
Do You Provide NDIS Transport in Geelong?
Yes. Transport support may help participants get to appointments, work, study, community activities and other places they need to access.
The way transport is funded depends on your NDIS plan and individual circumstances.
SIL provides support with daily living rather than funding the property itself. If you are looking for a SIL home or vacancy, we can also discuss available accommodation options.
Can You Provide Support in the Evenings and on Weekends?
Support outside standard business hours may be available depending on your needs, NDIS funding and staffing arrangements.
Tell us the days and times you need support, and we can discuss what may be possible.
Do You Support Participants With Complex Needs?
Hilda Care supports participants with different levels of support needs, including participants with acquired brain injury and psychosocial disability.
If you have complex or higher support needs, contact us so we can discuss your requirements before services begin.
Can My Support Coordinator Contact Hilda Care for Me?
Yes. A support coordinator can contact Hilda Care on your behalf, provided they have the appropriate authority to discuss your information.
They can provide details about your current supports, preferred services, location and specific requirements so our team can discuss suitable options.
Posted on Google Omar SolimanTrustindex verifies that the original source of the review is Google. Really happy with the support I’m getting. Everyone is friendly, easy to talk to, and actually listens. I feel supported and comfortable. Would definitely recommend.Posted on Google WarrenTrustindex verifies that the original source of the review is Google. I have found the services to be unbelievably great in my situation. I recommend the services to everyone who wants to be taken care of in Melbourne.Posted on Google Amira MoussaTrustindex verifies that the original source of the review is Google. I’m so grateful for the care and support I receive from Hilda Care. I’ve always felt respected, valued, and genuinely listened to. The team is kind, patient, and supportive, and communication is always clear! I honestly feel lucky to be part of a service that truly cares about their clients. Thank you!!!Posted on Google Omar Moussa (omzy96)Trustindex verifies that the original source of the review is Google. Lovely NDIS provider providing support throughout all of Melbourne. I have personally recieved support through Hilda Care for the past 6 months roughly. Their administration is top notch. They have gone above and beyond providing personalised support workers for my needs, have promptly resolved any issues I may have and they always try their best to deliver extra services that may help me with my needs and support. Thank you Hilda Care, you've made my transition into the NDIS as seamless as possible, and I really look forward for the years ahead 😊Posted on Google Grahm WatsonTrustindex verifies that the original source of the review is Google. Thanks for looking after me in SIL house in Burnside Heights. Management is excellent. Happy is looking after me very well. ThanksPosted on Google Kim FlemingTrustindex verifies that the original source of the review is Google. My experience dealing with this organisation has been very disappointing. They seem unorganised, unprofessional arrogant and downright disrespectful of peoples time.Posted on Google Divyanshu SethiTrustindex verifies that the original source of the review is Google. Hilda Care is outstanding. As a Support Coordinator, I’ve had situations where I needed a Support Worker at the very last minute for my cleints, and they delivered without hesitation. Not once or twice but always. They found the right person within hours and made sure the client felt safe and supported. They have paid heed to client’s feedback and tweaked their services accordingly everytime. Their staff are well trained, reliable, and always go above and beyond to meet client needs. It’s clear they genuinely put clients first. Highly recommended.Posted on Google Tommy NjegacTrustindex verifies that the original source of the review is Google. Thank you Hilda care for providing me services in caroline springs. Harry is amazing support worker. He really understands me well and my needs. God bless your company.Posted on Google Yasemin YakupTrustindex verifies that the original source of the review is Google. This is one of the most reliable and compassionate disability service providers we’ve worked with. Their communication is clear. The support workers show great understanding and patience, especially during challenging moments. They make everyday routines more enjoyable and less stressful for everyone involved. We feel very lucky to have them on our side.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Get NDIS Support in Geelong
Having difficulty finding the right provider can be frustrating, especially when you already have support needs to manage.
If you are looking for a new NDIS provider, starting your first services or considering a change from your current arrangement, talk to Hilda Care about what you need.
Tell us where you are located, what support you are looking for and what is important to you. Our team explain the available services and discuss the next steps.
