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- Registered NDIS Provider #4050126032
NDIS Provider Preston
Hilda Care is a registered NDIS provider in Preston supporting participants with personal care, household assistance, community participation, and in-home disability support. We work with people who have a wide range of disabilities, and we match each participant with the right support worker from the start. We support participants across Preston and Melbourne’s north and work with agency-managed, plan-managed, and self-managed NDIS plans. Call us to find out how we can help or keep reading to learn more about our services.
NDIS Support Services We Deliver in Preston
Our support workers regularly assist participants with appointments, shopping trips, community activities, and everyday outings around Preston. This may include visits to Preston Market, local community centres, medical clinics, parks, and nearby services across Melbourne’s north. We offer a full range of NDIS support services in Preston, funded through your NDIS plan. Here is how we can help you:
We help you start your day with dignity. Whether you need help with showering, getting dressed, or managing your grooming routine, we send the same support worker each time so you feel comfortable and at ease.
In-Home Support
We help you keep your home the way you want it. This includes cleaning, cooking meals, doing laundry, and grocery shopping. If you live in Preston and find it hard to manage the house on your own, we are here to help. Our household tasks support covers all of this under your NDIS plan.
Preston has local shops, parks, community centres, and services that participants want to access. We go with you so you can attend appointments, run errands, join local groups, and get out of the house regularly. Our community participation support is built around what you want to do, not a fixed list of activities.
Daily Living Assistance
Some days are harder than others. We help with the tasks that have become difficult because of your disability, from preparing a meal to managing your morning routine. This support comes from the Core Supports part of your NDIS plan.
Getting around Preston and into Melbourne can be a challenge without the right help. We take you to medical appointments, therapy sessions, and social activities so you never miss anything important.
Who We Support in Preston
We work with NDIS participants across a range of disabilities and conditions. Our disability care in Preston covers:
Physical Disability
We support participants with mobility challenges, chronic conditions, and physical disabilities that affect daily life. Support can include personal care, help at home, and transport.
Psychosocial Disability
We work with participants living with the ongoing effects of mental health conditions. Our support is practical, consistent, and focused on your personal goals. Read more on our psychosocial disability support page.
Intellectual Disability
Our support workers help participants with intellectual disabilities in daily living, community access, and building life skills at a pace that suits them.
Acquired Brain Injury
We provide structured, consistent support to participants living with an acquired brain injury, helping them manage daily routines and maintain independence. Learn more about our acquired brain injury support.
How NDIS Funding Works for Preston Participants
Your NDIS plan has different funding categories. Here is a simple breakdown of what each one can cover:
- Core Supports pays for everyday help, including personal care in Preston, household tasks, community access, and transport. This is usually the most flexible part of your funding.
- Capacity building pays for supports that help you build independence over time, such as developing life skills or psychosocial recovery coaching.
Hilda Care supports participants who are agency-managed, plan-managed, or self-managed. Our support works with all three plan types. If you are not sure what is included in your plan, a support coordinator or plan manager can help you check. You can also view our full range of disability support services to see what fits your funding.
Why Preston Participants Choose Hilda Care
Choosing the right NDIS provider matters. We focus on matching participants with reliable support workers who understand their goals, preferences, and daily support needs.
- Local Support Workers: Our support workers are based in Melbourne’s north. They know Preston, Reservoir, Thornbury, and Coburg well. They know the local shops, medical clinics, and community centres. You do not waste time explaining where things are.
- Matched to You Properly: Before your first session, we look at your disability, your daily routine, your goals, the language you speak at home, and the kind of person you work well with. We use all of that to find the right support worker for you. The match is based on your needs, not our schedule.
- Support in Your Language: Preston has a large Italian, Turkish, and Filipino community. Our team speaks English, Italian, Turkish, Filipino, Portuguese, and Macedonian. If you feel more comfortable talking in your own language, we will find someone on our team who speaks it.
- Trained and Registered Staff: Every support worker goes through proper disability support training before they start. We are registered with the NDIS Quality and Safeguards Commission under registration number 4050126032. You can check this any time at ndiscommission.gov.au.Â
- Flexible Plan Options: It does not matter if your plan is agency-managed, plan-managed, or self-managed. We know how each one works, and we fit around your setup without asking you to change anything.
Areas We Cover Near Preston
As a registered NDIS provider in Preston, Â we also support participants in the surrounding suburbs, including:
Reservoir
Reservoir has a large Macedonian, Italian, and Lebanese community and is one of Melbourne's most multicultural suburbs. Our multilingual team is a strong fit, and we match participants with a support worker who speaks their language.
Thornbury
Home to a large Greek and Italian community. Our team works well with the diverse community, and we support participants who want to stay connected to their local cultural groups and activities.
Northcote
We support participants in Northcote who need assistance attending appointments, community activities, and services throughout Melbourne.
Coburg
Coburg sits along Sydney Road, one of Melbourne's most culturally diverse strips with a strong Turkish, Lebanese, and Italian presence. We match participants in Coburg with support workers from our multilingual team who understand the local community.
Bundoora
Bundoora is close to La Trobe University and a number of allied health and therapy services in Melbourne's north. We support participants who need help getting to therapy appointments and health services, and in building independent living skills.
Heidelberg
We support participants in Heidelberg who are managing ongoing health conditions or transitioning out of the hospital and need structured, consistent support close to home.
If you are in Melbourne’s north and need NDIS assistance in Preston or a nearby area, we can help. Get in touch, and we will confirm coverage for your specific location.
Frequently Asked Questions
How do I get started with NDIS support in Preston?
Call 1300 440 777 or email info@hildacare.com.au. We will ask a few simple questions about your plan and help you get started.
Do I need to leave my current provider before contacting you?
No. You can contact us first to discuss your options and then give written notice to your current provider when you are ready to switch.
Can I access support if I am plan-managed or self-managed?
Yes. We work with agency-managed, plan-managed, and self-managed participants. Your plan manager handles invoices if you are plan-managed, while self-managed participants can pay directly and claim through the NDIS portal.
Do you have support workers based in Preston?
Yes. We have support workers in and around Preston and aim to match you with someone local who suits your needs, language, and preferences.
What if my support needs change after I start?
Simply let us know, and we will adjust your support. If your needs increase, you may be able to request a change-of-circumstances review through the NDIA.
Do you support participants with complex needs?
Yes. We support participants with physical disability, psychosocial disability, intellectual disability, acquired brain injury, and other complex support needs.
Get NDIS Support in Preston Today
If you are looking for a dependable NDIS provider in Preston, Hilda Care is ready to help. We are registered, local, and focused on getting you the right support for your plan.