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SIL Provider Berwick | Shared Living With 24/7 Support and a Move-In Within 14 Days of Confirmation
SIL provider Berwick participants and families can contact Hilda Care for supported independent living with support around the clock. Most families want to know three things first: what the support includes, what it does not cover, and how soon a home can be ready once it is confirmed. Hilda Care places each participant in a home that suits their needs, whether that is a shared home with housemates or an independent home. Support is available 24/7, and the move-in typically takes around 14 days once a home is confirmed.


Support Workers Awake and Available Around the Clock in Your Berwick Home
Many participants need someone close by at night, not only during the day. A fall, a medication question or a bad night can happen when nobody else is awake in the house. Our SIL homes in Berwick provide 24/7 support, so a worker is always available to respond. We offer two overnight options. Active night support means a worker is awake and available through the night. Sleepover support means a worker stays on site and is available if needed. Day support covers personal care, meals, cleaning, shopping and getting out into the community.
Knowing What Your SIL Funding Covers and What You Still Pay For
Many families assume SIL covers the full cost of living at home, and it does not. SIL pays for support: personal care, help with meals, household tasks, shopping support and travel to appointments. Rent, groceries and utilities are not covered, so you pay for those from your own income or other sources. Before you move in, we go through how those costs fit with your SIL funding so there are no surpris


How Housemate Matching Works Before Anyone Moves In
A shared home only works when the people in it get along, and a poor match is hard to undo. Before a place is offered, we talk with you and your support coordinator about your routine, interests and communication needs. We then check those against the people already living in the house. Where it suits everyone, you meet housemates before you decide. Matching is not guaranteed, so we explain the reasons for any match. If you choose an independent home, this step does not apply.
Moving Into a Berwick SIL Home Within 14 Days of Confirmation
Waiting for a home can hold up your plan and your daily life. Once a home is confirmed, the move-in typically takes around 14 days. We confirm your support plan, prepare your room, hand over to your support coordinator and arrange a check-in in your first week.


How Your Roster of Care Sets Out Daily Support
Families and coordinators often need to know who is coming and when. The Roster of Care, prepared by the SIL provider, shows the support workers and times for each part of the week. It is not mandatory, but it is standard practice, and we prepare one for every participant. We review it with you and your coordinator.
A SIL Provider Berwick Families Can Call When Plans Change
A plan that worked last year may not suit this year. When health, goals or work change, the support often needs to change too. Call us, and we review your support, update the Roster of Care and send the changes to your support coordinator. You can reach our team on 1300 440 777 or at info@hildacare.com.au.

A Berwick SIL Home Built for Step-Free Living and Daily Support



Berwick
- 2
- 2
- SIL
- Sleepover
- 2 Vacancies
- Property type
House — Supported Independent Living (SIL)
- Home features
This two bedroom, two bathroom home is thoughtfully designed to offer comfort, privacy and independence in a well-established, family-friendly suburb. The home features heating and cooling for year-round comfort, built-in wardrobes for practical everyday storage, a welcoming open-plan living area, and a private outdoor space perfect for relaxing or enjoying fresh air. Its accessible layout and quality design ensure a safe and supportive living experience for every resident.
- Accessibility
- Wheelchair accessible
- Wide doorways and hallway
- Step-free entry
- Adapted bathroom facilities
- Accessible kitchen design
- Current residents
This home currently has 2 rooms available with support on site. We welcome enquiries from NDIS participants whose plans include Supported Independent Living (SIL) funding. Participants can be housed within 14 days. Please get in touch to find out more or to arrange a viewing.
- Neighbourhood
- Casey Hospital in Berwick is the closest public hospital.
- Berwick Marketplace and Berwick Village are the local shopping centres, offering supermarkets, specialty stores, cafes and everyday services.
- Westfield Fountain Gate in Narre Warren is a short drive away, featuring major retailers, dining and entertainment.
- The Dandenong Creek Trail and local reserves offer walking paths and green spaces for outdoor leisure close to home.
- Public transport
- Berwick Railway Station is the nearest train station, with regular metro services to Melbourne CBD on the Pakenham line.
- Local bus routes service Berwick, connecting to the station, Berwick Village and Fountain Gate.
- Our team
Our experienced disability support workers receive specialised training to ensure they deliver personalised, high quality support. All employees are fully trained in the following, with additional coaching provided as needed:
- Personal assistance, such as dressing, eating and bathing.
- Daily living, such as meal preparation, shopping and cleaning.
- Positive Behaviour Support and/or intervention strategies.
- Health management.
- First aid.
Why SIL and SDA Are Paid Separately, and What That Means for You
Many participants are told SIL and SDA are the same thing, and they are not. SIL pays for support, while SDA pays for the housing itself. Each has its own funding, so you can have one, the other, or both in your plan. When both are in place, the support provider delivers support in the home, and the SDA provider is responsible for the property.
| SIL | SDA | |
|---|---|---|
| What it pays for | Support workers in the home | The housing itself |
| Who provides it | The SIL provider | The SDA provider |
| Can you have it without the other? | Yes | Yes |
You can read more about how the two differ in SIL vs SDA.
Checking Whether SIL Funding Fits Your NDIS Plan
SIL can only start once it is written into your NDIS plan, and it is not always clear whether a plan includes it. Your support coordinator can check your plan with you and tell you whether SIL is funded. Hilda Care is registered with the NDIS, and we can start SIL for Berwick participants once it is in their plan. Learn more about SIL funding eligibility.


Why Berwick Families Choose Hilda Care When Overnight and Daily SIL Support Matters
Families choosing a SIL provider want to know someone will be there at 2 a.m. as well as at 2 p.m. We provide 24/7 support in our Berwick homes, with active night support or sleepover support depending on the participant’s needs. Our support staff are trained in personal care, daily living, positive behaviour support, health management and first aid. Each participant has a Roster of Care that shows who is coming and when, and we keep families and coordinators informed when plans change.
Questions Families Ask Before Choosing SIL in Berwick
Does SIL cover rent or groceries?
No. SIL covers support. Rent, groceries and utilities are not included.
Is support available overnight?
Yes. We offer active night support, where a worker is awake and available through the night, and sleepover support, where a worker stays on site and is available if needed. The option that suits you depends on your support needs. [CONFIRM: number of staff on overnight.]
How do I apply for a SIL home in Berwick?
Your support coordinator can make a referral to us, or you can call us on 1300 440 777. We talk through your needs and explain the next steps.
Can I visit a SIL home before accepting a placement?
Yes. Where it suits everyone, you meet current housemates and visit the home before a placement is confirmed.
How many people live in a shared SIL home in Berwick?
Most shared SIL homes have two to four people. The number depends on the property and the support needs of each participant. We do not place more people in a home than the roster can support properly.
Can I bring my own furniture and personal belongings?
Yes. Your room is your space. You can bring furniture, personal items and anything that makes the room feel like home. We can talk through what is already in the room and what you would like to bring before you move in.
What happens if my support needs increase after I move in?
Call us and we review your Roster of Care. If your needs have changed significantly, we work with your support coordinator to update your plan and request a plan review with the NDIA if more funding is needed. Your support does not stop while that process is underway.
Call us and we review your Roster of Care. If your needs have changed significantly, we work with your support coordinator to update your plan and request a plan review with the NDIA if more funding is needed. Your support does not stop while that process is underway.
Yes. Hilda Care is registered for high-intensity daily activities, which means we can support participants who need more than standard daily assistance. If you are unsure whether your needs fall into this category, call us on 1300 440 777 and we can talk it through before any referral is made.
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Omar SolimanTrustindex verifies that the original source of the review is Google.
Really happy with the support I’m getting. Everyone is friendly, easy to talk to, and actually listens. I feel supported and comfortable. Would definitely recommend.Posted on Google![]()
WarrenTrustindex verifies that the original source of the review is Google.
I have found the services to be unbelievably great in my situation. I recommend the services to everyone who wants to be taken care of in Melbourne.Posted on Google![]()
Amira MoussaTrustindex verifies that the original source of the review is Google.
I’m so grateful for the care and support I receive from Hilda Care. I’ve always felt respected, valued, and genuinely listened to. The team is kind, patient, and supportive, and communication is always clear! I honestly feel lucky to be part of a service that truly cares about their clients. Thank you!!!Posted on Google![]()
Omar Moussa (omzy96)Trustindex verifies that the original source of the review is Google.
Lovely NDIS provider providing support throughout all of Melbourne. I have personally recieved support through Hilda Care for the past 6 months roughly. Their administration is top notch. They have gone above and beyond providing personalised support workers for my needs, have promptly resolved any issues I may have and they always try their best to deliver extra services that may help me with my needs and support. Thank you Hilda Care, you've made my transition into the NDIS as seamless as possible, and I really look forward for the years ahead 😊Posted on Google![]()
Grahm WatsonTrustindex verifies that the original source of the review is Google.
Thanks for looking after me in SIL house in Burnside Heights. Management is excellent. Happy is looking after me very well. ThanksPosted on Google![]()
Kim FlemingTrustindex verifies that the original source of the review is Google.
My experience dealing with this organisation has been very disappointing. They seem unorganised, unprofessional arrogant and downright disrespectful of peoples time.Posted on Google![]()
Divyanshu SethiTrustindex verifies that the original source of the review is Google.
Hilda Care is outstanding. As a Support Coordinator, I’ve had situations where I needed a Support Worker at the very last minute for my cleints, and they delivered without hesitation. Not once or twice but always. They found the right person within hours and made sure the client felt safe and supported. They have paid heed to client’s feedback and tweaked their services accordingly everytime. Their staff are well trained, reliable, and always go above and beyond to meet client needs. It’s clear they genuinely put clients first. Highly recommended.Posted on Google![]()
Tommy NjegacTrustindex verifies that the original source of the review is Google.
Thank you Hilda care for providing me services in caroline springs. Harry is amazing support worker. He really understands me well and my needs. God bless your company.Posted on Google![]()
Yasemin YakupTrustindex verifies that the original source of the review is Google.
This is one of the most reliable and compassionate disability service providers we’ve worked with. Their communication is clear. The support workers show great understanding and patience, especially during challenging moments. They make everyday routines more enjoyable and less stressful for everyone involved. We feel very lucky to have them on our side.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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