- 53+ Reviews on Google
- Multilingual Team
- Registered NDIS Provider #4050126032
Reliable NDIS Provider in Werribee
Hilda Care provides disability support services across Werribee, Hoppers Crossing, Tarneit, Point Cook, and surrounding Wyndham suburbs. From personal care and transport assistance to community participation and Supported Independent Living, our team supports participants with a wide range of needs.
NDIS Supports We're Registered to Deliver in Werribee
We help with cleaning, meal preparation, laundry, and home organisation so participants can maintain a safe and comfortable home environment.
Our workers support community access in Werribee, accompanying participants to social activities, community events, and appointments across the area and surrounding Wyndham suburbs.
Support workers in Werribee assist participants with travel to medical appointments, therapy sessions, and community activities, including to Werribee Mercy Hospital and specialist services across the western corridor.
We work with participants on building practical independence in cooking, budgeting, using public transport, and managing daily routines.
We provide disability support services in Werribee and the Wyndham area for participants in their own home or shared living arrangement, covering daily living tasks and overnight support.
We work with participants who require specialist housing designed for people with high support needs.
Registered nurses deliver clinical care in the participant’s home, including wound care, medication management, and health monitoring.
We assist participants in moving between living arrangements, life stages, or support settings, including school-to-adult life transitions in the Wyndham area.
Our support workers in Werribee assist with showering, dressing, grooming, and medication prompting. Support is delivered at the participant’s pace and built around their existing routine.
Disabilities We Support in Werribee
We provide disability support services in Werribee for participants with a wide range of support needs. Every participant’s situation is different, so support is tailored to their goals, daily routine, level of independence, and preferred way of communicating.
We commonly support participants with:
Autism Spectrum Disorder (ASD)
Our support workers assist with daily routines, community participation, social engagement, skill development, and building greater independence at a pace that feels comfortable for the participant.
Intellectual Disability
We provide practical support with daily living activities, community access, personal care, household tasks, and the development of life skills that help participants work towards their individual goals.
Physical Disability
Participants with physical disabilities may require support with mobility, personal care, transport, household tasks, and accessing the community. Supports are delivered according to the participant’s abilities and preferences.
Cerebral Palsy
Support may include personal care, mobility assistance, community participation, daily living support, and help maintaining routines at home and in the community.
Acquired Brain Injury (ABI)
Participants living with an acquired brain injury often require support that adapts to changing needs. We assist with daily activities, routine management, community access, and building confidence in everyday life.
Psychosocial Disability
Our team supports participants experiencing mental health challenges by providing assistance with daily routines, community engagement, social participation, and maintaining independence at home.
Down Syndrome
We work with participants and families to provide support that encourages independence, community involvement, skill development, and participation in everyday activities.
If you’re unsure whether we can support your specific needs, our team can discuss your situation and explain what services may be available through your NDIS plan.
Why Werribee Participants Choose Hilda Care
Registered and Accountable
Hilda Care has been registered with the NDIS Quality and Safeguards Commission since 2018, Provider Number 4050126032. All workers are NDIS-screened and Police-Checked, which means the provider and every worker entering your home meet the standards required by the NDIS.
Workers Matched to You
We match based on disability type, language preference, and daily routine. With 200+ support workers across Melbourne, the matching process starts with what you actually need, not who happens to be available.
Multilingual Team
Our team covers Punjabi, Hindi, Filipino/Tagalog, Arabic, Tamil, Italian, Turkish, Macedonian, Portuguese, Gujarati, Marathi, and Persian. For participants who communicate better in their first language, this affects how well support works day-to-day.
Participants We Support in Werribee
Building Toward Independent Living
Some participants are ready to move out of the family home or transition out of a group setting but need the right support structure first. We assist with Supported Independent Living, help identify suitable Specialist Disability Accommodation, or provide the daily support that makes living independently viable.Â
When the Family Carer Can No Longer Do It Alone
In many Werribee households, a parent, spouse, or sibling has been the primary support for years. When that person’s own health changes or they can no longer carry the load, the transition to formal disability care in Werribee needs to be handled carefully.
We work with both the participant and the family to understand what’s been working, what the routine actually looks like, and how to bring in paid support without it feeling like a handover to strangers.
After a Hospital or Rehab Discharge
We aim to have support in place quickly after discharge, with workers matched to the participant’s needs now, not to what their situation looked like before admission.
Participants leaving Werribee Mercy Hospital or a rehab facility often come home with different support needs than before. Getting the right disability support services in place quickly can make the transition significantly easier.
Families on Their First NDIS Plan
We walk through what the funding covers, what’s flexible, and which decisions can wait, in your language where possible. Our team includes support workers in Werribee who speak Punjabi, Hindi, Filipino/Tagalog, Arabic, and Tamil.
A large proportion of families contacting us are either newly arrived or accessing the NDIS for the first time. The plan is approved, but the next step isn’t obvious.
Participants Who’ve Had a Poor Experience with a Previous Provider
Inconsistent support, no-shows, and poor communication are the most common reasons participants look for a new NDIS provider in Werribee.
We start with a clear service agreement and the right worker for your situation. Nothing is locked in until you’re comfortable with how it’s set up.
Starting With Hilda Care
Get in touch
Tell us about your situation and the support you’re looking for.
Discuss your support needs
We’ll talk through your goals, daily routine, preferred supports, and how your NDIS funding is being used.
Find the right support arrangement
We identify suitable support workers and confirm the services that will be delivered.
Service agreement
We prepare your agreement outlining supports, schedules, and funding arrangements.
Support begins
Your support starts and can be adjusted over time as your needs change.
Areas We Support Around Werribee
Hilda Care supports participants throughout Werribee and the surrounding Wyndham suburbs. Our support workers regularly assist participants living in Hoppers Crossing, Tarneit, Point Cook, Wyndham Vale, Manor Lakes, and nearby areas.
Whether you need personal care, community participation, transport assistance, or Supported Independent Living, our team can provide support across Melbourne’s western suburbs.
Frequently Asked Questions
Can I use more than one NDIS provider at the same time?
Yes, there’s no rule that says you have to use one provider for everything. You can have different providers for different types of support. Each one just needs their own service agreement covering what they’re delivering.
Can my NDIS funding cover transport to medical appointments in Werribee?
It can if Travel and Transportation are in your plan. It covers trips to appointments and community activities where you can’t get there independently. Check your plan or ask your plan manager which budget it comes from.
Do you provide support workers outside Werribee?
Yes. We support participants throughout the Wyndham area, including Hoppers Crossing, Tarneit, Point Cook, Wyndham Vale, and Manor Lakes.
I don't think I'm eligible for the NDIS. Are there other options in Wyndham?
Yes. Wyndham City Council runs the HACC-PYP program for younger people who don’t meet NDIS criteria. It covers basic personal care, social support, and some transport. The Brotherhood of St Laurence also operates locally and can help while eligibility is being sorted.
How quickly can support start?
Timeframes vary depending on the support required and worker availability. In many cases, we can begin services shortly after the initial consultation and the service agreement is signed.
Can I choose my support worker?
Yes. We take participant preferences into account when matching workers, including language, cultural background, gender preferences, and support experience.
Let's Find the Right Fit
Hilda Care supports participants across Werribee and the Wyndham area. If you’re ready to get started or just want to know what’s possible with your current plan, we’re easy to reach.
Level 32, 367 Collins St, Melbourne VIC 3000
Phone: 1300 440 777
Email: info@hildacare.com.au
NDIS Provider Registration Number: 4050126032
Registered with the NDIS Quality and Safeguards Commission since 2018
Posted on Google Omar SolimanTrustindex verifies that the original source of the review is Google. Really happy with the support I’m getting. Everyone is friendly, easy to talk to, and actually listens. I feel supported and comfortable. Would definitely recommend.Posted on Google WarrenTrustindex verifies that the original source of the review is Google. I have found the services to be unbelievably great in my situation. I recommend the services to everyone who wants to be taken care of in Melbourne.Posted on Google Amira MoussaTrustindex verifies that the original source of the review is Google. I’m so grateful for the care and support I receive from Hilda Care. I’ve always felt respected, valued, and genuinely listened to. The team is kind, patient, and supportive, and communication is always clear! I honestly feel lucky to be part of a service that truly cares about their clients. Thank you!!!Posted on Google Omar Moussa (omzy96)Trustindex verifies that the original source of the review is Google. Lovely NDIS provider providing support throughout all of Melbourne. I have personally recieved support through Hilda Care for the past 6 months roughly. Their administration is top notch. They have gone above and beyond providing personalised support workers for my needs, have promptly resolved any issues I may have and they always try their best to deliver extra services that may help me with my needs and support. Thank you Hilda Care, you've made my transition into the NDIS as seamless as possible, and I really look forward for the years ahead 😊Posted on Google Grahm WatsonTrustindex verifies that the original source of the review is Google. Thanks for looking after me in SIL house in Burnside Heights. Management is excellent. Happy is looking after me very well. ThanksPosted on Google Kim FlemingTrustindex verifies that the original source of the review is Google. My experience dealing with this organisation has been very disappointing. They seem unorganised, unprofessional arrogant and downright disrespectful of peoples time.Posted on Google Divyanshu SethiTrustindex verifies that the original source of the review is Google. Hilda Care is outstanding. As a Support Coordinator, I’ve had situations where I needed a Support Worker at the very last minute for my cleints, and they delivered without hesitation. Not once or twice but always. They found the right person within hours and made sure the client felt safe and supported. They have paid heed to client’s feedback and tweaked their services accordingly everytime. Their staff are well trained, reliable, and always go above and beyond to meet client needs. It’s clear they genuinely put clients first. Highly recommended.Posted on Google Tommy NjegacTrustindex verifies that the original source of the review is Google. Thank you Hilda care for providing me services in caroline springs. Harry is amazing support worker. He really understands me well and my needs. God bless your company.Posted on Google Yasemin YakupTrustindex verifies that the original source of the review is Google. This is one of the most reliable and compassionate disability service providers we’ve worked with. Their communication is clear. The support workers show great understanding and patience, especially during challenging moments. They make everyday routines more enjoyable and less stressful for everyone involved. We feel very lucky to have them on our side.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
