NDIS Provider Caulfield

Hilda Care is a registered NDIS provider in Caulfield supporting participants with personal care, in-home support, community participation, and daily living assistance. 

Caulfield is a well-connected suburb in Melbourne’s southeast with a large and diverse community. We support participants throughout this area and the surrounding suburbs. Our team works with participants with a wide range of disabilities and with participants managed by support agencies, plans, or self-managed.

Healthcare professional with a stethoscope sits with an elderly woman on a living room couch, discussing with a tablet nearby.
Woman in a wheelchair chops vegetables on a kitchen island while a caregiver stands beside her smiling in a bright home setting.

Life in Caulfield and How We Fit In

Caulfield is more than a suburb. For the people who live here, it is a community. There are synagogues, cultural groups, local markets along Glen Huntly Road, Caulfield Park, and a network of services and places that participants want to stay connected to.

We built our support around that. Our job is not just to help participants with daily tasks. It is to help them stay part of the community they belong to, reach the places that matter to them, and live as independently as possible in the suburb they call home.

If you or someone you care for needs NDIS support services in Caulfield, we are already here.

Our Range of Disability Support Services in Caulfield

We support participants in Caulfield with practical day-to-day help that fits around their lives, goals, and NDIS plans. Here is what that looks like:

We help with showering, dressing, grooming, and personal hygiene. We send the same support worker each time, so participants feel comfortable and at ease in their own home.

In-Home Support

We help with cooking, cleaning, laundry, and grocery shopping. Caulfield has good access to supermarkets and fresh food options along Glen Huntly Road, and we help participants make use of what is close by.

Caulfield has local parks, community centres, synagogues, and cultural groups that participants want to stay connected to. We go with you so you can attend appointments, visit local places, and stay part of the community you belong to.

We help with tasks that have become harder because of your disability. This is covered under Core Supports in your NDIS plan and covers a range of day-to-day needs.

Getting around Caulfield and across Melbourne’s south-east can be hard without the right help. We take you to medical appointments, therapy sessions, and local services so you do not miss anything important. Our travel and transportation support covers this under your NDIS plan.

Who Lives in Caulfield and Who We Work With

Caulfield has a large Jewish community, a mix of older residents who have lived here for decades and younger families who are newer to the area. 

Participants From Caulfield’s Jewish Community

We understand the importance of cultural and religious preferences for many participants in Caulfield. We take this into account when matching support workers and scheduling support to align with Shabbat, Jewish holidays, and cultural preferences.

Older Participants Managing Ongoing Health Conditions

Caulfield has a number of older long-term residents living with physical disabilities, chronic conditions, and the effects of ageing with a disability. We provide personal care in Caulfield and in-home support to help them stay safely in their own homes.

Participants With Psychosocial Disability

Caulfield is close to several community mental health services in Melbourne’s south-east. We support participants living with the ongoing effects of a mental health condition with consistent, practical help that covers our broader disability support services and is built around their recovery goals.

Participants Transitioning Out of Hospital

We work with participants who are coming home after a hospital stay and need structured support to rebuild their daily routine. For participants recovering from a neurological event or injury, our acquired brain injury support covers this specific need.

Woman in a wheelchair sits at a kitchen island, smiling as a caregiver chats beside her in a bright, home-like space.
Healthcare professional with a stethoscope sits with an elderly woman on a living room couch, discussing with a tablet nearby.

What It Feels Like to Have the Right Support Worker

Many participants have had experiences with support workers who were not the right fit. Someone who did not speak their language, did not understand their background, or changed every few weeks without warning.

We do things differently. Before your support starts, we consider your disability, your goals, your cultural background, the language you speak at home, and the kinds of people you work well with. In Caulfield, that often means finding someone who understands Jewish cultural practices, speaks a second language, or has experience with a specific disability type.

The match is based on your needs, not our schedule. And if it is not right, we can always change it.

Woman in a wheelchair chops vegetables on a kitchen island while a caregiver stands beside her smiling in a bright home setting.

Understanding Your NDIS Funding

A lot of participants in Caulfield come to us, not sure what their plan actually covers. Here is a simple way to think about it:

  • Core Supports: This is the part of your plan that pays for everyday help. Personal care in Caulfield, household tasks, community access, and transport all sit here. Many everyday supports are funded through Core Supports, depending on your NDIS plan.
  • Capacity Building: This pays for supports that help you build skills and become more independent over time. Things like life skills development and psychosocial recovery coaching fall under this category.
  • Not Sure What You Have: Talk to your support coordinator or plan manager, and they can check your plan with you.

We work with agency-managed, plan-managed, and self-managed participants. Whatever your setup is, we can work with it.

Suburbs We Cover Around Caulfield

We support NDIS participants in Caulfield and the surrounding suburbs in Melbourne’s south-east. If you live in one of these areas, we can send a local support worker to you:

1

Carnegie

Carnegie is right next door to Caulfield and shares many of the same local services. We support participants here who need in-home support and personal care close to home.

2

Glen Huntly

Glen Huntly Road connects participants to shops, services, and transport links across Melbourne's south-east. We support participants here who need help getting out and using what is right on their doorstep.

3

Elsternwick

Elsternwick has a large Jewish community with strong cultural ties and local institutions. We match participants here with support workers who understand the community and can support cultural and religious practices.

4

St Kilda East

St Kilda East has good access to mental health services and community health centres in Melbourne's inner south. We support participants here who need consistent help getting to those services regularly.

5

Malvern East

Malvern East has several allied health providers and therapy services nearby. We work with participants here who are managing ongoing conditions and need reliable support close to home.

6

Bentleigh

Bentleigh has a busy local community along Centre Road with shops, cafes, and services that participants want to stay connected to. We support participants here with community access and daily living help in and around that strip.

If you are in Melbourne’s south-east and need NDIS assistance in Caulfield or a nearby area, get in touch, and we will confirm coverage for your specific location.

Frequently Asked Questions

Can you support participants who observe Shabbat and Jewish holidays?

Yes. We can schedule support around Shabbat and Jewish holidays and aim to match participants with support workers who understand and respect their cultural and religious practices.

How do you screen support workers before they support participants?

All support workers complete background checks, disability support training, and an induction process before working with participants to ensure safe, high-quality support.

Can a support worker accompany me to medical appointments?

Yes. Support workers can assist you in attending medical appointments, therapy sessions, and other health-related services as part of your approved supports.

What if I have had a bad experience with another provider?

We take time to understand your disability, goals, personality, cultural background, and communication preferences so we can find the right support worker match for you.

Can I use your services alongside another NDIS provider?

Yes. Many participants use more than one provider for different supports, provided the services fit within their NDIS plan and funding.

Get NDIS Support in Caulfield Today

If you are looking for a dependable NDIS provider in Caulfield, we are registered, local, and ready to help you get the right support for your plan.

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