- 53+ Reviews on Google
- Multilingual Team
- Registered NDIS Provider #4050126032
NDIS Provider Caulfield
Hilda Care is a registered NDIS provider in Caulfield supporting participants with personal care, in-home support, community participation, and daily living assistance.Â
Caulfield is a well-connected suburb in Melbourne’s southeast with a large and diverse community. We support participants throughout this area and the surrounding suburbs. Our team works with participants with a wide range of disabilities and with participants managed by support agencies, plans, or self-managed.
Life in Caulfield and How We Fit In
Caulfield is more than a suburb. For the people who live here, it is a community. There are synagogues, cultural groups, local markets along Glen Huntly Road, Caulfield Park, and a network of services and places that participants want to stay connected to.
We built our support around that. Our job is not just to help participants with daily tasks. It is to help them stay part of the community they belong to, reach the places that matter to them, and live as independently as possible in the suburb they call home.
If you or someone you care for needs NDIS support services in Caulfield, we are already here.
Our Range of Disability Support Services in Caulfield
We support participants in Caulfield with practical day-to-day help that fits around their lives, goals, and NDIS plans. Here is what that looks like:
We help with showering, dressing, grooming, and personal hygiene. We send the same support worker each time, so participants feel comfortable and at ease in their own home.
In-Home Support
We help with cooking, cleaning, laundry, and grocery shopping. Caulfield has good access to supermarkets and fresh food options along Glen Huntly Road, and we help participants make use of what is close by.
Caulfield has local parks, community centres, synagogues, and cultural groups that participants want to stay connected to. We go with you so you can attend appointments, visit local places, and stay part of the community you belong to.
We help with tasks that have become harder because of your disability. This is covered under Core Supports in your NDIS plan and covers a range of day-to-day needs.
Getting around Caulfield and across Melbourne’s south-east can be hard without the right help. We take you to medical appointments, therapy sessions, and local services so you do not miss anything important. Our travel and transportation support covers this under your NDIS plan.
Who Lives in Caulfield and Who We Work With
Caulfield has a large Jewish community, a mix of older residents who have lived here for decades and younger families who are newer to the area.Â
Participants From Caulfield’s Jewish Community
We understand the importance of cultural and religious preferences for many participants in Caulfield. We take this into account when matching support workers and scheduling support to align with Shabbat, Jewish holidays, and cultural preferences.
Older Participants Managing Ongoing Health Conditions
Caulfield has a number of older long-term residents living with physical disabilities, chronic conditions, and the effects of ageing with a disability. We provide personal care in Caulfield and in-home support to help them stay safely in their own homes.
Participants With Psychosocial Disability
Caulfield is close to several community mental health services in Melbourne’s south-east. We support participants living with the ongoing effects of a mental health condition with consistent, practical help that covers our broader disability support services and is built around their recovery goals.
Participants Transitioning Out of Hospital
We work with participants who are coming home after a hospital stay and need structured support to rebuild their daily routine. For participants recovering from a neurological event or injury, our acquired brain injury support covers this specific need.
What It Feels Like to Have the Right Support Worker
Many participants have had experiences with support workers who were not the right fit. Someone who did not speak their language, did not understand their background, or changed every few weeks without warning.
We do things differently. Before your support starts, we consider your disability, your goals, your cultural background, the language you speak at home, and the kinds of people you work well with. In Caulfield, that often means finding someone who understands Jewish cultural practices, speaks a second language, or has experience with a specific disability type.
The match is based on your needs, not our schedule. And if it is not right, we can always change it.
Understanding Your NDIS Funding
A lot of participants in Caulfield come to us, not sure what their plan actually covers. Here is a simple way to think about it:
- Core Supports: This is the part of your plan that pays for everyday help. Personal care in Caulfield, household tasks, community access, and transport all sit here. Many everyday supports are funded through Core Supports, depending on your NDIS plan.
- Capacity Building: This pays for supports that help you build skills and become more independent over time. Things like life skills development and psychosocial recovery coaching fall under this category.
- Not Sure What You Have: Talk to your support coordinator or plan manager, and they can check your plan with you.
We work with agency-managed, plan-managed, and self-managed participants. Whatever your setup is, we can work with it.
Suburbs We Cover Around Caulfield
We support NDIS participants in Caulfield and the surrounding suburbs in Melbourne’s south-east. If you live in one of these areas, we can send a local support worker to you:
Carnegie
Carnegie is right next door to Caulfield and shares many of the same local services. We support participants here who need in-home support and personal care close to home.
Glen Huntly
Glen Huntly Road connects participants to shops, services, and transport links across Melbourne's south-east. We support participants here who need help getting out and using what is right on their doorstep.
Elsternwick
Elsternwick has a large Jewish community with strong cultural ties and local institutions. We match participants here with support workers who understand the community and can support cultural and religious practices.
St Kilda East
St Kilda East has good access to mental health services and community health centres in Melbourne's inner south. We support participants here who need consistent help getting to those services regularly.
Malvern East
Malvern East has several allied health providers and therapy services nearby. We work with participants here who are managing ongoing conditions and need reliable support close to home.
Bentleigh
Bentleigh has a busy local community along Centre Road with shops, cafes, and services that participants want to stay connected to. We support participants here with community access and daily living help in and around that strip.
If you are in Melbourne’s south-east and need NDIS assistance in Caulfield or a nearby area, get in touch, and we will confirm coverage for your specific location.
Frequently Asked Questions
Can you support participants who observe Shabbat and Jewish holidays?
Yes. We can schedule support around Shabbat and Jewish holidays and aim to match participants with support workers who understand and respect their cultural and religious practices.
How do you screen support workers before they support participants?
All support workers complete background checks, disability support training, and an induction process before working with participants to ensure safe, high-quality support.
Can a support worker accompany me to medical appointments?
Yes. Support workers can assist you in attending medical appointments, therapy sessions, and other health-related services as part of your approved supports.
What if I have had a bad experience with another provider?
We take time to understand your disability, goals, personality, cultural background, and communication preferences so we can find the right support worker match for you.
Can I use your services alongside another NDIS provider?
Yes. Many participants use more than one provider for different supports, provided the services fit within their NDIS plan and funding.
Posted on Google Omar SolimanTrustindex verifies that the original source of the review is Google. Really happy with the support I’m getting. Everyone is friendly, easy to talk to, and actually listens. I feel supported and comfortable. Would definitely recommend.Posted on Google WarrenTrustindex verifies that the original source of the review is Google. I have found the services to be unbelievably great in my situation. I recommend the services to everyone who wants to be taken care of in Melbourne.Posted on Google Amira MoussaTrustindex verifies that the original source of the review is Google. I’m so grateful for the care and support I receive from Hilda Care. I’ve always felt respected, valued, and genuinely listened to. The team is kind, patient, and supportive, and communication is always clear! I honestly feel lucky to be part of a service that truly cares about their clients. Thank you!!!Posted on Google Omar Moussa (omzy96)Trustindex verifies that the original source of the review is Google. Lovely NDIS provider providing support throughout all of Melbourne. I have personally recieved support through Hilda Care for the past 6 months roughly. Their administration is top notch. They have gone above and beyond providing personalised support workers for my needs, have promptly resolved any issues I may have and they always try their best to deliver extra services that may help me with my needs and support. Thank you Hilda Care, you've made my transition into the NDIS as seamless as possible, and I really look forward for the years ahead 😊Posted on Google Grahm WatsonTrustindex verifies that the original source of the review is Google. Thanks for looking after me in SIL house in Burnside Heights. Management is excellent. Happy is looking after me very well. ThanksPosted on Google Kim FlemingTrustindex verifies that the original source of the review is Google. My experience dealing with this organisation has been very disappointing. They seem unorganised, unprofessional arrogant and downright disrespectful of peoples time.Posted on Google Divyanshu SethiTrustindex verifies that the original source of the review is Google. Hilda Care is outstanding. As a Support Coordinator, I’ve had situations where I needed a Support Worker at the very last minute for my cleints, and they delivered without hesitation. Not once or twice but always. They found the right person within hours and made sure the client felt safe and supported. They have paid heed to client’s feedback and tweaked their services accordingly everytime. Their staff are well trained, reliable, and always go above and beyond to meet client needs. It’s clear they genuinely put clients first. Highly recommended.Posted on Google Tommy NjegacTrustindex verifies that the original source of the review is Google. Thank you Hilda care for providing me services in caroline springs. Harry is amazing support worker. He really understands me well and my needs. God bless your company.Posted on Google Yasemin YakupTrustindex verifies that the original source of the review is Google. This is one of the most reliable and compassionate disability service providers we’ve worked with. Their communication is clear. The support workers show great understanding and patience, especially during challenging moments. They make everyday routines more enjoyable and less stressful for everyone involved. We feel very lucky to have them on our side.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Get NDIS Support in Caulfield Today
If you are looking for a dependable NDIS provider in Caulfield, we are registered, local, and ready to help you get the right support for your plan.
