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- Registered NDIS Provider #4050126032
Registered NDIS Provider in Brisbane for Reliable Disability Support
Finding support becomes harder when different services don’t align or the provider doesn’t understand your everyday needs. Hilda Care is an NDIS provider in Brisbane and Greater Brisbane, offering personal care, SIL, SDA, community participation, household tasks, respite, and transport.
Choose the services you need while keeping other providers that already work well for you.
NDIS Provider Registration Number: 4050126032
Needing help in several parts of life shouldn’t mean managing a different provider for every task. We offer a broad range of NDIS services in Brisbane, so you can choose support that fills gaps in your current arrangement while keeping the services that already work for you.
Personal routines become stressful when the support does not match the level of help you need or how you prefer it delivered.
NDIS Personal Care supports showering, dressing, grooming and other funded personal activities while respecting your privacy, preferences and independence.
This gives you practical help with everyday care without taking over the parts you manage yourself.
Supported Independent Living for Higher Support Needs
Living at home becomes difficult when you need regular assistance or supervision for more than a few hours a day.
Supported Independent Living provides daily and overnight support for participants with higher support needs, based on their funded arrangement.
This gives you a more stable home routine with the level of assistance you need across everyday living.
A standard home can create daily barriers when the layout or accessibility does not meet your physical or functional needs.
We own and manage SDA housing in Brisbane for eligible participants who need specialist accessible housing matched to their approved SDA design category and living requirements.
This gives you housing designed around accessibility rather than forcing you to adapt to a property that does not work.
Missing activities, groups or social opportunities because you need support to attend can gradually reduce your independence and connection with the community.
Community Participation supports you to take part in funded activities linked with your interests and NDIS goals. This helps you stay involved in the places, people and activities that matter to you.
Cleaning, laundry and meal-related tasks can quickly build up when disability makes regular household routines difficult.
Household Tasks provides funded help with everyday tasks around the home based on the assistance you need.
This helps keep your home more comfortable and manageable without adding unnecessary pressure to your routine.
A change in routine can be difficult when you still need disability support away from your usual home.
Short-Term Accommodation and Respite provides eligible participants with temporary supported accommodation while also giving informal carers a break from regular caring responsibilities.
This gives you a supported change of environment without losing the assistance you rely on.
Appointments, work, study and community activities become harder to maintain when disability affects how you travel.
NDIS Transport supports eligible travel connected with funded activities and everyday commitments.
This helps you get where you need to go with the assistance required for the journey.
Better Coordination Between NDIS Support You Use
Using several services often means each provider knows only one small part of your routine. That creates extra coordination for you, your family or your support coordinator.
When you use more than one Hilda Care service, we look at how those supports fit around the same daily commitments. Personal care, transport, household assistance and community support are arranged with your regular routines in mind rather than treated as completely separate needs. You still choose which services we provide. The benefit is a simpler support arrangement with fewer gaps between the services you rely on.
Disability Support That Works With Life Across Brisbane
Brisbane participants often travel across the city for healthcare, work, study, shopping, and community activities. Support that only works close to home does not always match the reality of your day.
We provide relevant funded support around the locations already part of your routine, whether that means assistance before leaving home, community access in another suburb, or transport connected to an eligible activity.
This helps keep home support and life outside the home connected rather than operating as two separate parts of your day.
More Consistent Support From Workers Who Understand Your Needs
Regular support becomes frustrating when workers don’t understand your communication style, preferences, or level of assistance.
For recurring services, we aim to provide familiar workers where possible and match workers to the required support, relevant experience, communication preferences, and regular schedule.
Where several workers provide support, the participant’s agreed needs and routines remain part of the service arrangement. This creates greater familiarity and a more consistent experience across routine support.
Higher Support Needs Matched With the Right Worker Skills
Participants with complex personal care, mobility needs, specialised equipment or high-intensity daily support require workers with the right skills.
Starting services without checking those requirements first creates unnecessary risk and uncertainty. We identify the assistance required before higher-intensity support begins. Where specific competencies are needed, worker capability and availability are confirmed for that service.
Relevant healthcare or allied health professionals are also involved where their input is needed, and the participant gives permission. This gives you greater confidence that the worker assigned understands the support being delivered.
Change One NDIS Service Without Disrupting the Rest
A problem with one provider should not force you to replace every person involved in your support. You may want to move personal care to Hilda Care while keeping your existing support coordinator, therapist, or community provider. We focus on the service you want to change.Â
We review what support you need, your preferred schedule, and current availability while you keep the providers that still work well. Check any notice requirements in your existing service agreement before switching. This gives you a more controlled way to improve your support without rebuilding your entire NDIS arrangement.
NDIS Support Across Brisbane and Greater Brisbane
Finding the right provider is difficult if they advertise Brisbane-wide support but do not actually cover your suburb. We provide NDIS services across Brisbane’s Northside, Southside, western suburbs and surrounding Greater Brisbane areas. Service areas include:
- North Brisbane: Chermside, Kedron, Stafford, Aspley and Albany Creek
- South Brisbane: Sunnybank, Mount Gravatt, Upper Mount Gravatt and Carindale
- Western Brisbane: Indooroopilly, Kenmore and Chapel Hill
- Greater Brisbane: Logan, Ipswich, Redlands and Moreton Bay areas
Coverage depends on the service required and current worker availability. If your suburb is not listed, provide your location and the support you need so current coverage can be confirmed.
Clearer Referrals for Brisbane Participants and Support Coordinators
Referrals become slower when the provider has to gather basic support information across several calls. We use the participant’s actual daily needs, location, and service requirements to identify the right next step.
Helpful referral information includes:
- Participant suburb
- Services required
- Preferred days and times
- Personal care or mobility needs
- Accessibility requirements
- Relevant worker preferences
- Current support arrangement
- Preferred service-start timeframe
For SIL or SDA referrals, include the participant’s housing and home-and-living requirements. Providing these details early helps us give a clearer answer about the services and availability relevant to the participant.
Support coordinators can submit a referral directly.
Registered NDIS Support in Brisbane With More Choice
Choosing between providers becomes difficult when every service sounds the same. Hilda Care combines a broad range of services with the flexibility to use only the supports you actually need.
- Registered NDIS provider: Provider Registration Number 4050126032
- Broad service range: Personal care, SIL, SDA, community participation, household tasks, respite and transport
- Use one service or several: Keep existing providers that continue to work well
- SDA and SIL available: Housing and daily support are available as separate arrangements
- Worker matching: Support needs, relevant skills and participant preferences are considered
- Higher support needs: Required worker competencies are identified before relevant services start
- Greater Brisbane coverage: Services extend across Brisbane and surrounding areas
- Direct referral pathway: Participants, families and support coordinators can enquire directly
This gives you more flexibility to build a support arrangement around your needs instead of fitting into a fixed provider package.
Frequently Asked Questions
Can I organise NDIS support before moving to Brisbane?
Yes. Contact Hilda Care before relocating with your new suburb, required services and expected timeframe so current availability can be confirmed.
What areas around Brisbane does Hilda Care provide NDIS support in?
Hilda Care provides support across Chermside, Kedron, Stafford, Aspley, Albany Creek, Sunnybank, Mount Gravatt, Upper Mount Gravatt, Carindale, Indooroopilly, Kenmore and Chapel Hill, with services also extending into Logan, Ipswich, Redlands and Moreton Bay areas, subject to current availability.
Can Hilda Care support me with appointments at Brisbane hospitals?
Yes, where the required disability support or transport is included in your NDIS funding. We can consider regular hospital appointments when arranging the relevant service.
Can my support continue if I move to another Brisbane suburb?
Yes, subject to current service and worker availability at the new location. Tell Hilda Care before moving so coverage at your new address can be confirmed.
Can support be arranged in different parts of Brisbane during the same week?
Yes, where this fits the funded service being provided. Tell Hilda Care about regular work, study, healthcare or community locations when arranging support.
Can a family member help organise my NDIS support?
Yes, with the participant’s permission. Family members, carers or other trusted people can be involved in discussing services and support preferences.
Can I use Hilda Care if I live outside Brisbane City Council?
Yes. Hilda Care also supports participants in parts of Logan, Ipswich, Redlands and Moreton Bay, subject to the service required and current availability.
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Omar SolimanTrustindex verifies that the original source of the review is Google.
Really happy with the support I’m getting. Everyone is friendly, easy to talk to, and actually listens. I feel supported and comfortable. Would definitely recommend.Posted on Google![]()
WarrenTrustindex verifies that the original source of the review is Google.
I have found the services to be unbelievably great in my situation. I recommend the services to everyone who wants to be taken care of in Melbourne.Posted on Google![]()
Amira MoussaTrustindex verifies that the original source of the review is Google.
I’m so grateful for the care and support I receive from Hilda Care. I’ve always felt respected, valued, and genuinely listened to. The team is kind, patient, and supportive, and communication is always clear! I honestly feel lucky to be part of a service that truly cares about their clients. Thank you!!!Posted on Google![]()
Omar Moussa (omzy96)Trustindex verifies that the original source of the review is Google.
Lovely NDIS provider providing support throughout all of Melbourne. I have personally recieved support through Hilda Care for the past 6 months roughly. Their administration is top notch. They have gone above and beyond providing personalised support workers for my needs, have promptly resolved any issues I may have and they always try their best to deliver extra services that may help me with my needs and support. Thank you Hilda Care, you've made my transition into the NDIS as seamless as possible, and I really look forward for the years ahead 😊Posted on Google![]()
Grahm WatsonTrustindex verifies that the original source of the review is Google.
Thanks for looking after me in SIL house in Burnside Heights. Management is excellent. Happy is looking after me very well. ThanksPosted on Google![]()
Kim FlemingTrustindex verifies that the original source of the review is Google.
My experience dealing with this organisation has been very disappointing. They seem unorganised, unprofessional arrogant and downright disrespectful of peoples time.Posted on Google![]()
Divyanshu SethiTrustindex verifies that the original source of the review is Google.
Hilda Care is outstanding. As a Support Coordinator, I’ve had situations where I needed a Support Worker at the very last minute for my cleints, and they delivered without hesitation. Not once or twice but always. They found the right person within hours and made sure the client felt safe and supported. They have paid heed to client’s feedback and tweaked their services accordingly everytime. Their staff are well trained, reliable, and always go above and beyond to meet client needs. It’s clear they genuinely put clients first. Highly recommended.Posted on Google![]()
Tommy NjegacTrustindex verifies that the original source of the review is Google.
Thank you Hilda care for providing me services in caroline springs. Harry is amazing support worker. He really understands me well and my needs. God bless your company.Posted on Google![]()
Yasemin YakupTrustindex verifies that the original source of the review is Google.
This is one of the most reliable and compassionate disability service providers we’ve worked with. Their communication is clear. The support workers show great understanding and patience, especially during challenging moments. They make everyday routines more enjoyable and less stressful for everyone involved. We feel very lucky to have them on our side.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Start a Conversation with a Trusted NDIS Provider in Brisbane
Hilda Care provides disability support across home life, housing, community participation and everyday travel so participants can choose the services that make their current arrangement work better.
Tell us what support you need, where you live, and what you want to improve.
Registered NDIS Provider – 4050126032
Call 1300 440 777 to discuss NDIS support in Brisbane.
