SIL rooms available for NDIS participants - housed within 14 days. For NDIS participants and families.

SIL Provider Burwood | Daily In-Home Support in Your Own Space

Many people in Burwood want support to help with daily tasks but do not want to move into a shared or independent home. They like where they live and want support workers to come to them. They do not know if that is possible or how to arrange it.

Hilda Care provides in-home SIL support in Burwood. Support workers come to your home to help with the things you need help with. You stay in your own place, in your own neighbourhood, with your own routine. We work with you and your support coordinator to build a plan that fits your life. We are registered with the NDIS (Registration Number: 4050126032).

Wheelchair
What Is Supported Independent Living?

In-Home SIL Support in Burwood Without Leaving Your Neighbourhood

Some people think getting SIL support means leaving their home and their neighbourhood. They do not realize they can stay exactly where they are and have support come to them.

In-home SIL means support workers come to your home in Burwood. You do not have to move. Your home, your street, your community are all the same. What changes is that you have trained support workers helping you with daily tasks like personal care, meals, household tasks, medication and getting to appointments.

You stay in the place you know, with the life you have. Support just makes managing those tasks easier.

Starting In-Home SIL When You Already Have a Place You Like

Some people assume that getting SIL means going through a long process of finding and moving to a new home. If they already have a place they like in Burwood, they think that makes SIL impossible or complicated.

If you already have a home in Burwood, that is where your SIL support starts. You do not move. We work with you and your support coordinator to confirm your SIL funding, set up your Roster of Care showing who will support you and when, and arrange for workers to start coming to your home.

Once your funding is confirmed, we can usually start within 14 days. You stay home and support comes to you.

Caregiver in a navy polo hands a brochure to a smiling woman in a wheelchair outdoors.
Woman in a wheelchair sits at a kitchen island, smiling as a caregiver chats beside her in a bright, home-like space.

How In-Home Support Fits Into Your Daily Life in Burwood

Some people do not know what in-home SIL actually looks like day to day or how much it changes their routine. They worry about support workers being there all the time or losing privacy.

In-home SIL means support workers come at scheduled times according to your plan. A typical day might include support with personal care in the morning, help with breakfast and getting ready, midday support with meals or household tasks, and evening support with dinner and household tasks. Overnight support depends on what your plan funds.

Support workers only come at the times scheduled in your roster. They are not there all the time. Your home is your private space. Support is built around the tasks you need help with.

Building a Routine That Works for You With Daily SIL Help

Some people worry that having support workers come to their home means their routine will be controlled by those workers or that they will lose control over their daily life.

Your routine is yours to shape. We work with you to understand what your day looks like and what matters to you. Do you have work or study you need to protect? Do you have activities you want to keep doing? Do you have a preferred time for personal care or meals?

We build your routine around those things, not around what is easiest for support workers. If you want to sleep in on weekends, that is your choice. If you want to spend your afternoon at local shops or a community group, we support that. Your day is yours to control.

Woman in a wheelchair chops vegetables on a kitchen island while a caregiver stands beside her smiling in a bright home setting.
Changing Sil Providers Without Losing Your Home

Support Workers You Can Rely On in the Eastern Suburbs

Some people worry that support workers coming to their home will not be reliable or that they will be different people each time. They do not know how to ask for consistency.

We aim to keep a consistent team supporting you. You do not get a different worker every shift. When a shift needs covering, we use workers who already know you. If a new worker comes, they are briefed beforehand so you do not have to explain everything again.

Our team is based in the eastern suburbs and knows Burwood, Box Hill and the surrounding areas. They can reliably get to you and understand the local community.

Adjusting Your In-Home Support as Your Situation Changes

Some people think their in-home SIL plan is fixed and they cannot ask for changes. They do not realize they can adjust their support whenever their needs change.

You can ask for changes any time. If your health shifts, if your needs change, if you want more support in one area or less in another, or if you want to try something new, contact us. We review what is different with you and your support coordinator and update your roster.

Your support adjusts as your life changes. You do not have to wait for a formal plan review.

How to Get SIL Funded in Your NDIS Plan

Questions Burwood Families Ask About In-Home SIL

If I live with family in Burwood, can I still have in-home SIL support?

Yes. If you live with family and need SIL support, workers come to your home to support you. Your family is part of your home life. We coordinate with your family and your support coordinator so everyone understands how support works.

Do support workers come every day or just certain days each week?

It depends on your NDIS plan and what you need. Some people have support several days a week. Others have support daily. Before you start, we give you exact details on which days and times support is scheduled so you know what to expect.

What if I need to go to the hospital or the doctor? Is that covered by in-home SIL?

Transport to medical appointments is part of your SIL support. Your support worker helps you get to your GP, specialists or hospital. Burwood has access to local medical clinics and Box Hill Hospital. We coordinate appointments into your roster so transport is reliable.

Can I use in-home SIL support while I am working or studying?

Yes. If you work or study, we build your support around your schedule so those commitments are protected. Transport to work or study is part of what we provide. We coordinate with your support coordinator so support times do not clash with other parts of your plan.

What if I want to reduce my support hours because I am managing better?

Contact us. We review what has changed and work with your support coordinator to adjust your plan. You do not have to wait for a formal plan review to ask for changes. If you are managing more independently, we can scale back support.

How do I know if a support worker is a good fit for me?

You work with a consistent team so you build a relationship. If a particular support worker is not a good fit, contact us. We arrange for someone else. You should feel comfortable with the person supporting you in your home.

What if I want more support because my needs have increased?

Contact us. We review what has changed with you and your support coordinator. If you need more hours, we discuss options with your coordinator to see if your plan can be adjusted. Changes are normal and we work through them with you.

Can family members be present when support workers come to my home?

Yes. Family can be home when support workers are there. We coordinate with your family so everyone understands how support works. Your family can stay involved in your SIL arrangement.

Arrange In-Home SIL in Burwood

Call us on 1300 440 777, and we will reply the same day. You can also contact us and we will call you back at a time that suits you.

Support coordinators can submit a referral directly.

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