SIL rooms available for NDIS participants - housed within 14 days. For NDIS participants and families.

SIL Provider Truganina | Find Your SIL Home in Truganina

Many families in Truganina want their loved one to have SIL support but do not want to move far away or wait months for a place to become available. They worry that providers operate elsewhere and cannot reliably get to this area.

Hilda Care is a SIL provider in Truganina with a home right here in the suburb. You do not have to move far away or wait on a long list. We understand what Truganina families need and work with you to get you started quickly. We are registered with the NDIS (Registration Number: 4050126032).

Female healthcare professional in teal scrubs comforting an elderly man during a medical consultation in a bright clinic.
Two women share a joyful conversation at a wooden table in a bright living room; one is in a wheelchair by the window.

SIL in Truganina With a Home Right Here in the Suburb

Some people in Truganina assume they have to move to another suburb or travel far to access SIL. They do not know that support can be right here where they live.

We have a SIL home in Truganina itself. You stay in your suburb, close to your community, your services and your support networks. You do not have to move away.

Our team is based in Truganina and the western suburbs. They know the local area, understand the community and can reliably get to you.

Shared vs Independent Living - Choosing What Fits Your Budget

Some people do not understand the difference between shared and independent SIL or think one option is out of reach for them. They do not know how to figure out what they can actually afford.

In a shared SIL home, you have your own private bedroom and common areas are shared with two to three other participants. The cost per person is lower because support is shared across multiple people. In an independent home, you rent a place on your own and support workers come to you. The cost is higher because all support hours are yours alone.

We explain both options and the actual costs so you can make an informed choice. Before you start, we give you figures in writing showing what each option would cost per week.

Common Misunderstandings About SIL and SDA
NDIS Funding for Daily Routine Assistance

Starting SIL When You Need Support Now, Not Months From Now

Some people need SIL support but worry they will end up on a waiting list for months with no clear timeline. They do not know how quickly they can actually start.

Once your SIL funding is confirmed in your NDIS plan, we can usually start within 14 days. We do not have long waiting lists because we focus on getting people started quickly. We coordinate with your support coordinator to get everything ready so when it is time to move, support is ready to start.

You do not have to wait months wondering when things will happen.

How Your Support Schedule Gets Built Around Your Week

Some people do not know how their daily routine actually works in SIL or worry that support will be scheduled around what is easiest for workers, not what matters to them.

Your Roster of Care is built around your actual week. If you work or study, those times are protected. If you have regular activities or commitments that matter to you, we factor that in. Support is scheduled around what you need and what matters to you, not around what is easiest to staff.

You see your schedule in advance so you know exactly when support is coming and what to expect each day.

SIL vs SDA NDIS: What Is the Difference
Woman in a wheelchair chops vegetables on a kitchen island while a caregiver stands beside her smiling in a bright home setting.

Being Part of Your Community While Living in a SIL Home

Some people worry that moving into a SIL home means losing connection to their community, their activities and the people they care about. They do not know how to stay involved in what matters to them.

Your SIL support is built around keeping you connected to your community. If you are part of community groups, have regular activities or spend time with specific people, we protect that time in your routine. Transport to community activities and social connections is part of what we provide.

Living in a SIL home in Truganina does not mean losing your community. It means staying part of it with the help you need.

What Happens Before Move-In Day and During Your First Week

Some people feel anxious about moving into SIL because they do not know what to expect or how the first days will feel. They worry about whether they will manage or whether anyone will help if something feels wrong.

Before move-in, you meet your support team and we go through your Roster of Care so you know exactly who will be supporting you and when. On move-in day, your room is ready and your team walks you through the home.

In your first week, we check in with you regularly, not just if there is a problem, but to see how you are settling. Your team knows what to look for because they will be supporting you ongoing. By the end of week one, you know your team, you know where things are, and you know who to call if you need something.

Caregiver in a navy polo hands a brochure to a smiling woman in a wheelchair outdoors.
Two women sit at a wooden table discussing papers in a home setting, with a cat sleeping on a sofa in the background.

Why Truganina Residents Choose Hilda Care for SIL

Some people do not know what makes one SIL provider different from another or what actually matters when choosing who to work with.

Truganina residents choose us because:

  • Our SIL home is in Truganina itself, not somewhere else. You stay right where you are
  • We move people quickly into SIL when their funding is ready, not months later
  • We ask what actually matters to you and build your routine around that, not what is easiest for us
  • Your support workers stay the same so you are not explaining yourself over and over
  • We know Truganina – the streets, the shops, the community and what families here need
  • Your support coordinator hears from us regularly about how things are going, so small problems get fixed before they become big ones

Questions Truganina Families Ask About SIL

Do you have a home that is actually in Truganina or close to it?

We have a SIL home in Truganina itself. You do not have to move to another suburb. You stay in Truganina and close to your community.

How quickly can I start SIL if my funding gets confirmed?

Most people start within 14 days of their SIL funding being confirmed in their NDIS plan. We do not have long waiting lists. We work with your support coordinator to get everything ready so you can start quickly.

I want to stay living in Truganina because my family and friends are here. Is that possible with SIL?

Yes. Our SIL home is in Truganina. You stay in your suburb close to your family and friends. Your support is built around keeping those connections strong.

What if I am not sure whether I want to share a home with others or have my own place?

We explain both options and the cost difference so you can decide what fits your situation. If you want to try shared living first and then move to independent, that is fine. We can help with that transition.

Do the same support workers come to me each time or do they change?

We aim to keep a consistent team supporting you. You do not get a different worker every shift. When shifts need covering, we use workers who already know you. That consistency helps you build trust.

What if I have work or study I need to keep doing?

Your SIL support is built around your work or study schedule. We protect those times in your roster. Transport to work or study is part of what we provide. Your commitments stay protected.

Can my family visit me or take me out if I move into a SIL home?

Yes. Family visits and time with your family are part of your life. Your support worker can help arrange that or provide support during visits. Family involvement is welcome.

What if the home or the housemates are not a good fit after I move in?

Contact us. We review what is not working and discuss options with you and your coordinator. If a situation is not right, we explore alternatives with you. You are not stuck with something that is not working.

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Omar Soliman
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Really happy with the support I’m getting. Everyone is friendly, easy to talk to, and actually listens. I feel supported and comfortable. Would definitely recommend.
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Warren profile picture
Warren
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I have found the services to be unbelievably great in my situation. I recommend the services to everyone who wants to be taken care of in Melbourne.
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Amira Moussa
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I’m so grateful for the care and support I receive from Hilda Care. I’ve always felt respected, valued, and genuinely listened to. The team is kind, patient, and supportive, and communication is always clear! I honestly feel lucky to be part of a service that truly cares about their clients. Thank you!!!
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Omar Moussa (omzy96)
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Lovely NDIS provider providing support throughout all of Melbourne. I have personally recieved support through Hilda Care for the past 6 months roughly. Their administration is top notch. They have gone above and beyond providing personalised support workers for my needs, have promptly resolved any issues I may have and they always try their best to deliver extra services that may help me with my needs and support. Thank you Hilda Care, you've made my transition into the NDIS as seamless as possible, and I really look forward for the years ahead 😊
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Grahm Watson
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Thanks for looking after me in SIL house in Burnside Heights. Management is excellent. Happy is looking after me very well. Thanks
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Kim Fleming
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My experience dealing with this organisation has been very disappointing. They seem unorganised, unprofessional arrogant and downright disrespectful of peoples time.
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Divyanshu Sethi
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Hilda Care is outstanding. As a Support Coordinator, I’ve had situations where I needed a Support Worker at the very last minute for my cleints, and they delivered without hesitation. Not once or twice but always. They found the right person within hours and made sure the client felt safe and supported. They have paid heed to client’s feedback and tweaked their services accordingly everytime. Their staff are well trained, reliable, and always go above and beyond to meet client needs. It’s clear they genuinely put clients first. Highly recommended.
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Tommy Njegac
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Thank you Hilda care for providing me services in caroline springs. Harry is amazing support worker. He really understands me well and my needs. God bless your company.
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Yasemin Yakup
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This is one of the most reliable and compassionate disability service providers we’ve worked with. Their communication is clear. The support workers show great understanding and patience, especially during challenging moments. They make everyday routines more enjoyable and less stressful for everyone involved. We feel very lucky to have them on our side.
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Begin Your SIL Journey in Truganina

Call us on 1300 440 777 and we reply the same day. You can also contact us and we will call you back at a time that suits you.

Support coordinators can submit a referral directly.

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