SIL rooms available for NDIS participants - housed within 14 days. For NDIS participants and families.

SIL Provider Tarneit | Supported Independent Living in a Growing Community

Many families in Tarneit are new to the area and do not know which SIL providers understand the western suburbs or have homes close by. Others find themselves waiting months for a provider to have a space available, then discovering the team is not equipped to handle their specific support needs.

Hilda Care is a SIL provider in Tarneit with a home right here in the area. We know the western suburbs community and what families need. We match people carefully to make sure the fit is right, and we work with you from your first question through to move-in and beyond. We are registered with the NDIS (Registration Number: 4050126032).

SIL supported independent living home Point Cook

SIL Support Tailored to Your Work, Study and Appointments

Many people in Tarneit worry that if they move into SIL, they will have to give up work or study because support will not fit around their schedule. They do not know how to ask for a roster that protects their commitments.

Your SIL support is built around what matters to you, not around what is easiest for us to staff. If you work or study, we build your Roster of Care so those times are protected. We coordinate with your support coordinator so your SIL hours do not clash with other supports in your plan.

Transport to your workplace, classes, appointments or community activities is part of what your SIL covers. Tarneit has good access through the Tarneit train station and local bus routes. Your support worker can help you get there independently or accompany you depending on what you need.

How SIL Support Adjusts When Your Needs Change

Some people start SIL thinking their needs are fixed, then discover after a few weeks that they need more support in different areas, or that something is not working the way they thought. They worry they are stuck with an arrangement that is not quite right until their next plan review.

You do not have to wait for a formal plan review to ask for changes. If your needs shift, if your health changes, or if you want to try something new, contact us. We review what is different with you and your support coordinator and update your Roster of Care.

We have supported people through health changes, people wanting to reduce their hours, people discovering they need different types of support, and people finding they can do more independently than they thought. Your arrangement is not fixed. It moves with you.

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Shared vs Independent SIL Living in Tarneit

Some people assume they cannot afford independent SIL and think shared living is their only option. Others want independence but are unsure whether it is realistic. Many do not understand the actual cost difference until it is too late.

In a shared SIL home, you have your own private bedroom with a lock. Common areas are shared with two to three other participants. The cost per person is lower because support workers are rostered across multiple people. In an independent home, you rent a place on your own and support workers come to you. The cost is higher because all support hours are yours alone.

We match people based on your routine, interests and what you want your life to look like. If you choose shared living, you meet your potential housemates before deciding. If you prefer independent, we help you find a place that suits you.

Moving Into SIL in Tarneit From Another Area

Some people are already in SIL but want to move to Tarneit because family is here or the community feels like home. They worry that switching providers will disrupt their support or leave them in limbo while waiting for a new arrangement to start.

You can contact us before your current arrangement ends. We review your support plan, talk through what matters to you, and prepare everything so when you are ready to move, we can start straight away. We coordinate with your current provider and your support coordinator so there is no gap in your support.

Moving from another provider to us in Tarneit is a transition we manage carefully. You do not lose continuity.

Two women sit at a wooden table discussing papers in a home setting, with a cat sleeping on a sofa in the background.

What 24/7 SIL Support Includes Day to Day

Many families do not know exactly what SIL covers or what it does not. They assume it covers everything at home, then get surprised when they find out rent and groceries are not included. They also do not understand the difference between daytime and overnight support.

SIL is NDIS funding that pays for support workers to help you with daily tasks. It covers personal care like showering and dressing, meal preparation, medication prompts, household cleaning, laundry, getting to appointments and community activities, and overnight support depending on your plan.

What SIL does not cover is rent, food, electricity, internet or the house itself. You pay those from your own income, usually through the Disability Support Pension and Commonwealth Rent Assistance.

Before any arrangement starts, we give you both figures in writing. The weekly cost of SIL support and the estimated weekly cost of living. That way you see the full picture and can make an informed decision.

For more detail on how the NDIA decides SIL eligibility, see our SIL funding eligibility guide.

Questions Tarneit Families Ask About SIL

Do you have a home in Tarneit or do I have to move somewhere else?

We have a SIL home in Tarneit. Depending on what is available when you are ready, you may live in this home or access our broader western suburbs network. We can show you what we have and discuss options with you and your support coordinator.

I am moving to Tarneit to be closer to family. Can you help with that transition?

Yes. Many people move to Tarneit specifically to be near family. We can help you arrange your move, coordinate with your current provider if you are already in SIL elsewhere, and make sure your support starts smoothly when you arrive.

What is the difference between the cost of a shared home and paying for independent SIL?

In a shared home, support cost is lower because workers are rostered across multiple participants. In an independent home, all support hours are yours alone so the cost is higher. Before you start, we give you exact figures in writing so you can see what fits your budget.

Can I use SIL while I am working part-time?

Yes. Your support is built around your work schedule. If you work part-time or want to pick up work, we can adjust your roster so work times are protected and you have support for other parts of your day.

I have been in SIL for years and want to try a different provider. What happens to my support while I switch?

We coordinate the transition so there is no gap. You can contact us before your current arrangement ends and we prepare everything. Once your funding is confirmed with us, we start your support right away. Your current provider and your coordinator help manage the changeover.

What if I move into a shared home and find I need more privacy or a different arrangement?

Contact us and we discuss what has changed. If a shared home is not working, we can explore other options with you and your coordinator. This might be moving to a different shared home with a better match, or arranging independent living if your plan allows.

I work shifts that change each week. How does SIL handle that kind of schedule?

We can work with flexible or changing schedules. Your Roster of Care is built to match your actual work pattern. If your shifts change, let us know, and we adjust your roster. Your support coordinator helps us make sure the changes fit within your plan.

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Omar Soliman
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Really happy with the support I’m getting. Everyone is friendly, easy to talk to, and actually listens. I feel supported and comfortable. Would definitely recommend.
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Warren profile picture
Warren
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I have found the services to be unbelievably great in my situation. I recommend the services to everyone who wants to be taken care of in Melbourne.
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Amira Moussa profile picture
Amira Moussa
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I’m so grateful for the care and support I receive from Hilda Care. I’ve always felt respected, valued, and genuinely listened to. The team is kind, patient, and supportive, and communication is always clear! I honestly feel lucky to be part of a service that truly cares about their clients. Thank you!!!
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Omar Moussa (omzy96)
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Lovely NDIS provider providing support throughout all of Melbourne. I have personally recieved support through Hilda Care for the past 6 months roughly. Their administration is top notch. They have gone above and beyond providing personalised support workers for my needs, have promptly resolved any issues I may have and they always try their best to deliver extra services that may help me with my needs and support. Thank you Hilda Care, you've made my transition into the NDIS as seamless as possible, and I really look forward for the years ahead 😊
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Grahm Watson profile picture
Grahm Watson
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Thanks for looking after me in SIL house in Burnside Heights. Management is excellent. Happy is looking after me very well. Thanks
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Kim Fleming
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My experience dealing with this organisation has been very disappointing. They seem unorganised, unprofessional arrogant and downright disrespectful of peoples time.
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Divyanshu Sethi profile picture
Divyanshu Sethi
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Hilda Care is outstanding. As a Support Coordinator, I’ve had situations where I needed a Support Worker at the very last minute for my cleints, and they delivered without hesitation. Not once or twice but always. They found the right person within hours and made sure the client felt safe and supported. They have paid heed to client’s feedback and tweaked their services accordingly everytime. Their staff are well trained, reliable, and always go above and beyond to meet client needs. It’s clear they genuinely put clients first. Highly recommended.
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Tommy Njegac
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Thank you Hilda care for providing me services in caroline springs. Harry is amazing support worker. He really understands me well and my needs. God bless your company.
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Yasemin Yakup
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This is one of the most reliable and compassionate disability service providers we’ve worked with. Their communication is clear. The support workers show great understanding and patience, especially during challenging moments. They make everyday routines more enjoyable and less stressful for everyone involved. We feel very lucky to have them on our side.
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Start Your SIL Journey in Tarneit

Call us on 1300 440 777, and we will reply the same day. You can also contact us, and we will call you back at a time that suits you.

Support coordinators can submit a referral directly.

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