- 53+ Reviews on Google
- Multilingual Team
- 200+ Melbourne Support Workers
- Registered NDIS Provider #4050126032
Your Local NDIS Provider in Brimbank
Hilda Care is a registered NDIS provider in Brimbank, delivering disability support services across Sunshine, St Albans, Deer Park, Keilor, and surrounding suburbs.
Now welcoming new participants across the Brimbank area.
Disability Support Delivered Locally Across Brimbank
Brimbank covers 25 suburbs across Melbourne’s west and north-west from Sunshine and St Albans through to Keilor, Deer Park, and Sydenham. Participants across the area are looking for disability services in Brimbank delivered by a team that knows the local transport routes, health services, and community venues.
Hilda Care supports participants across the Brimbank area with NDIS support covering personal care, household tasks, community participation, and travel and transport assistance. Our team includes support professionals based across the area, which supports consistency and reliability in day-to-day delivery.
A free initial consultation is available to discuss your plan and what support could look like for you.
Disability Support Services We Provide in Brimbank
Hilda Care delivers a range of NDIS support services across Brimbank. Each service is structured around the participant’s needs, and our team matches support professionals based on the type of support, location, and any preferences regarding communication, experience, or background.
Our support team assists with showering, grooming, dressing, and medication prompts as part of a participant’s daily routine. Support is delivered on a consistent schedule, with the assigned professional introduced to the participant’s routine before the first visit.
Our team assists with cleaning, meal preparation, laundry, and general home upkeep. Tasks are completed to the standard the participant specifies.
Our NDIS support workers in Brimbank assist with travel to medical appointments at Sunshine Hospital, sessions at the Brimbank Aquatic and Wellness Centre, and other regular commitments. Our team remains present where required during the visit.
Participants can access support to attend local programs, venues, and activities across Brimbank, including the St Albans Community Centre, Brimbank Park, and community events run through Brimbank Council. Support covers getting there and taking part.
Overnight and Respite Care
NDIS respite care provides structured support for participants while family carers take a planned break. Hilda Care arranges overnight support or respite shifts agreed in advance, with the assigned professional briefed on the participant’s routine beforehand.
Our team delivers supported independent living (SIL), covering personal care, household tasks, and community access for participants in their own homes or in shared arrangements. Support is structured around the participant’s goals and the hours funded in their plan.
Our support professionals assist participants in building skills in meal preparation, including planning and cooking simple meals at home and using public transport independently, such as navigating the Sunbury line from St Albans. Skills development is structured around what the participant is working toward.
Short-term accommodation (STA) provides a supported place to stay for participants who need time away from their usual home environment, or whose family carers need an extended break. Our team is present throughout to assist with personal care, meals, and daily routine.
Community Participation Across Brimbank
Participants in Brimbank access community support in a range of ways. Our team assists with travel to the activity and provides support throughout, building a reliable part of the participant’s week.
Our support professionals assist participants at venues and programs across the area, including:
- Brimbank Park (Keilor East): Accompanying participants along sealed accessible trails and the Maribyrnong River Trail, assisting with mobility and pacing, and supporting picnic outings across the park’s accessible areas
- St Albans Community Centre (STACC): Assisting participants to attend local programs and social activities, supporting communication where needed, and helping participants build familiarity with the centre’s regular schedule
- Brimbank Community and Civic Centre (Sunshine): Travelling with participants from Sunshine Station and providing support throughout arts events and community programs at the centre
- Brimbank Aquatic and Wellness Centre: Assisting participants to access the pool, change facilities, and aquatic programs suited to varying mobility and support needs
- Local shopping strips and markets: Across Sunshine, St Albans, and Deer Park, assisting participants with navigating busy environments, managing purchases, and building confidence in community settings
Why Participants in Brimbank Choose Hilda Care
Participants in Brimbank are looking for a provider with a track record, a team that knows the area, and support professionals they can rely on.
- Registered since 2018, Provider Number 4050126032. Hilda Care is registered with the NDIS Quality and Safeguards Commission, meaning participants can verify registration status directly and access our services with confidence.
- A team familiar with the Brimbank area. Our support professionals know the local transport routes, health services, and community venues from Sunshine Hospital and Sunshine Station through to the community hubs in St Albans, Deer Park, and Keilor. That familiarity means less time spent orienting new team members to the area and more time focused on participant support.
- Over 200 support workers across Melbourne. With a large team across the metropolitan area, Hilda Care aims to match participants with a professional close to their suburb and with relevant experience, reducing the likelihood of delays or mismatched assignments when support begins or when a change is needed.
Our Approach to Matching Participants in Brimbank
Matching is one of the more practical parts of starting NDIS support. Before anyone is assigned, our team gathers information about the type of support needed, the location, the schedule, and any specific preferences the participant has.
Participants can request a support professional of a particular gender, with experience in a specific type of disability, or who speaks their preferred language. Hilda Care has a multilingual team that includes professionals speaking Punjabi, Arabic, Italian, Hindi, Filipino, Turkish, Portuguese, Macedonian, Gujarati, Marathi, Persian, Tamil, and English.
When a match isn’t working due to communication issues, compatibility concerns, or a change in support needs, participants can request a change, and our team handles the reassignment directly, aiming to keep disruption to the schedule to a minimum.
NDIS Support Coverage Across Brimbank
Hilda Care supports participants across all parts of Brimbank. Here are some of the areas our team covers:
Sunshine & Surrounds
Sunshine, Sunshine North, Sunshine West, Albion, and Ardeer. We assist participants in this area with personal care, household tasks, and travel to medical appointments at Sunshine Hospital on Furlong Road.
St Albans & Kings Park
St Albans, Kings Park, Kealba, and Albanvale. Our team supports participants with daily living assistance, community participation, and travel to and from the Ginifer, St Albans, and Keilor Plains stations.
Deer Park & Cairnlea
Deer Park, Cairnlea, and Derrimut. Our professionals assist participants with personal care, household tasks, and community access, including the Deer Park Aquatic and Leisure Centre and the Hunt Club Community and Arts Centre on Ballarat Road.
Keilor Areas
Keilor Downs, Keilor East, Keilor Park, Keilor North, and Keilor Lodge. Our team delivers daily living support and community participation assistance, including outings to Brimbank Park in Keilor East.
Sydenham & Nearby
We assist participants across Sydenham, Delahey, and Taylors Lakes with personal care, household tasks, and community access, including Watergardens Town Centre and local programs across the area.
If you are unsure whether your address is covered, contact our team on 1300 440 777.
Moving From Another Provider to Hilda Care in Brimbank
Participants have the right to change NDIS providers at any time. In most cases, the main practical consideration is the notice period in an existing service agreement, typically between two and four weeks. Hilda Care can begin preparing for the first shift during that notice period, so support starts without a gap.
Before the first visit, our team collects what is needed to begin delivering the participant’s daily routine, preferences, scheduling requirements, and any relevant health or behaviour support plans. That information goes directly to the professional assigned to the participant.
In the first weeks, the focus is on getting the schedule right and ensuring the participant is comfortable with their assigned team member. Minor adjustments to timing or tasks are expected and handled without delay.
Frequently Asked Questions
Is Hilda Care a registered NDIS provider in Brimbank?
Yes. Hilda Care has been registered with the NDIS Quality and Safeguards Commission, Provider Number 4050126032, since 2018.
Can I switch to Hilda Care from another NDIS provider?
Yes. Participants can change providers at any time. If your current service agreement has a notice period, we can begin the paperwork and preparation during that time, so support with Hilda Care starts as soon as it ends.
How quickly can NDIS support start in Brimbank?
For most participants, support can begin within a week or two of the initial consultation. This depends on your plan type and scheduling. If your situation is time-sensitive, let our team know at first contact, and we will do our best to bring that forward.
Do you provide overnight support and respite care in Brimbank?
Yes. Hilda Care arranges overnight support and NDIS respite care for participants and carers who need a planned break. The assigned professional is briefed on the participant’s routine before any overnight shift begins.
Can my worker come with me to Sunshine Hospital?
Yes, where this is funded in your plan. Our team assists with travel and remains present for the duration of the appointment.
What suburbs does Hilda Care service in Brimbank?
Hilda Care supports participants across all Brimbank suburbs, including Sunshine, St Albans, Deer Park, Keilor, Albanvale, Cairnlea, Sydenham, Taylors Lakes, Delahey, and surrounding areas.
How do I start NDIS support with Hilda Care?
Contact our team to arrange a free initial consultation. We will discuss your current plan, what support you are looking for, and match you with a suitable support professional. Support can typically begin within one to two weeks of that first conversation.
Start NDIS Support in Brimbank
Hilda Care is currently welcoming new participants across the Brimbank area. A free initial consultation is available to discuss your plan and what disability services in Brimbank could look like. If you are moving from another provider, our team can assist with the transition.