- 53+ Reviews on Google
- Multilingual Team
- Registered NDIS Provider #4050126032
NDIS Home Care in Melbourne That Fits Your Daily Needs
Hilda Care is a registered NDIS home care provider in Melbourne. We help participants get reliable in-home disability support that suits their routines, goals, and lifestyle. Our experienced support workers offer personal care, help with household tasks, daily support, and overnight assistance.
What Does NDIS Home Care Cover?
NDIS home care supports people who need help with daily activities at home. This support is usually funded through the Core Supports budget in your NDIS plan and is different from therapy or skill-building services.
The support you receive depends on your disability, goals, and NDIS funding. Some people need help just a few hours a week, while others need more regular support. NDIS home care can include:
- Personal care such as showering, dressing, and grooming
- Meal preparation and grocery shopping
- Household tasks such as cleaning and laundry
- Medication reminders
- Support with appointments and community activities
- Overnight support when included in the participant’s plan
Who Can Access NDIS Home Care?
NDIS home care is for people with a permanent and significant disability who meet NDIS eligibility and have funding for home support in their plan. This support can help people living with disabilities such as:
- Autism
- Intellectual disability
- Psychosocial disability
- Acquired brain injury
- Cerebral palsy
- Multiple sclerosis
- Spinal cord injury
- Other physical or neurological disabilities
The amount and type of support you get depends on what is approved in your NDIS plan.
In-Home Disability Care Services We Deliver
Hilda Care offers a variety of NDIS-funded home care services throughout Melbourne.
We help with showering, grooming, dressing, continence care, oral hygiene, and mealtime. Our team works with your preferred routine and always treats you with respect.
Our disability support workers assist with cleaning, laundry, meal preparation, and grocery shopping to make managing your home easier.
We support you with personal routines, preparing meals, building daily skills, and completing activities that help you manage everyday life.
We provide hands-on help for participants who need extra support with personal tasks and daily routines.
Overnight and 24-Hour Disability Care
Our team helps participants who need support during the night. This can include active overnight care, sleepovers, personal care, or monitoring.
How NDIS Home Care Can Support Your Daily Life
NDIS home care gives you practical support while helping you keep choice and control over your daily life.
- Stay at home longer: Receive support while continuing to live in your preferred environment.
- Manage daily tasks: Get help with personal care, meals, household tasks, and routines.
- Feel more confident: Build comfort and confidence with reliable support.
- Receive personalised care: Get support based on your goals and preferences.
- Stay connected: Access support for appointments, activities, and community participation.
How Much Does NDIS Home Care Cost?
The cost of NDIS home care depends on the type of support you need, how many hours you use, and the funding in your NDIS plan. Participants usually do not pay directly for approved NDIS supports when these services are covered in their plan.
Most people use their NDIS funding to pay for approved home care services. Providers follow the NDIS Pricing Arrangements and Price Limits.
Examples of support levels may include:
- Occasional support: Help with household tasks, shopping, or personal care each week.
- Regular support: Ongoing assistance with daily routines and personal activities.
- Higher support needs: More frequent assistance, including overnight support where approved.
Your NDIS funding may cover:
- Personal care
- Household tasks
- Meal preparation
- Community access support
- Overnight assistance
We can help you understand your funding and support options.
NDIS Home Care vs Aged Care Home Care Packages
NDIS home care and aged care home care packages both provide support at home, but they are different systems.
| NDIS Home Care | Aged Care Home Care Packages | |
|---|---|---|
| Who it supports | People with permanent and significant disability | Older Australians needing ageing-related support |
| Eligibility | Requires NDIS eligibility and approved funding | Requires My Aged Care assessment |
| Funding | Funded through an NDIS plan | Funded through the aged care system |
| Support examples | Personal care, household tasks, daily support, overnight care | Personal care, meals, transport, domestic assistance |
| Provider choice | Participants can choose their preferred NDIS provider | Consumers can choose approved aged care providers |
Why Families Choose Hilda Care for NDIS Home Care
Families trust Hilda Care for NDIS home care support across Melbourne.
- Registered NDIS Provider: Provider Number 4050126032 registered with the NDIS Quality and Safeguards Commission.
- Many Support Workers: A Melbourne-wide team to help match participants with suitable workers.
- 4.9-Star Google Rating: Trusted by participants and families.
- Multilingual Team: Support available in English, Italian, Turkish, Filipino, Portuguese, and Macedonian.
- NDIS Quality Standards: Services delivered according to NDIS requirements.
How NDIS Home Care Funding Works
NDIS home care is generally funded through the Assistance with Daily Life category under Core Supports.
Funding is based on what the NDIA determines is reasonable and necessary according to a participant’s circumstances, goals, and support requirements.
If your circumstances change, you may be able to request a plan review or change of circumstances with supporting evidence.
How to Start NDIS Home Care With Hilda Care
Starting home care support should be simple. Our team will guide you through every step.
- Talk to our team
Contact us to talk about your needs and find out how we can help. - Review your options
We help you understand your NDIS funding and the supports you can access. - Meet your support worker
We match you with a support worker who fits your preferences and needs. - Start your support
Your services start with a schedule we agree on, and we keep checking in to make sure everything is going well.
Areas We Serve Across Melbourne
Hilda Care provides NDIS home care services across Greater Melbourne. Our local support workers help participants access personal care, household tasks, daily living support, and overnight assistance in their own homes.
We support participants across areas including:
- Northern Melbourne
- Western Melbourne
- Eastern Melbourne
- South Eastern Melbourne
- Melbourne CBD and surrounding suburbs
Trusted by NDIS Participants and Families Across Melbourne
Choosing the right NDIS home care provider is an important decision. See why participants and families trust Hilda Care for reliable, personalised support at home.
Posted on Google Omar SolimanTrustindex verifies that the original source of the review is Google. Really happy with the support I’m getting. Everyone is friendly, easy to talk to, and actually listens. I feel supported and comfortable. Would definitely recommend.Posted on Google WarrenTrustindex verifies that the original source of the review is Google. I have found the services to be unbelievably great in my situation. I recommend the services to everyone who wants to be taken care of in Melbourne.Posted on Google Amira MoussaTrustindex verifies that the original source of the review is Google. I’m so grateful for the care and support I receive from Hilda Care. I’ve always felt respected, valued, and genuinely listened to. The team is kind, patient, and supportive, and communication is always clear! I honestly feel lucky to be part of a service that truly cares about their clients. Thank you!!!Posted on Google Omar Moussa (omzy96)Trustindex verifies that the original source of the review is Google. Lovely NDIS provider providing support throughout all of Melbourne. I have personally recieved support through Hilda Care for the past 6 months roughly. Their administration is top notch. They have gone above and beyond providing personalised support workers for my needs, have promptly resolved any issues I may have and they always try their best to deliver extra services that may help me with my needs and support. Thank you Hilda Care, you've made my transition into the NDIS as seamless as possible, and I really look forward for the years ahead 😊Posted on Google Grahm WatsonTrustindex verifies that the original source of the review is Google. Thanks for looking after me in SIL house in Burnside Heights. Management is excellent. Happy is looking after me very well. ThanksPosted on Google Kim FlemingTrustindex verifies that the original source of the review is Google. My experience dealing with this organisation has been very disappointing. They seem unorganised, unprofessional arrogant and downright disrespectful of peoples time.Posted on Google Divyanshu SethiTrustindex verifies that the original source of the review is Google. Hilda Care is outstanding. As a Support Coordinator, I’ve had situations where I needed a Support Worker at the very last minute for my cleints, and they delivered without hesitation. Not once or twice but always. They found the right person within hours and made sure the client felt safe and supported. They have paid heed to client’s feedback and tweaked their services accordingly everytime. Their staff are well trained, reliable, and always go above and beyond to meet client needs. It’s clear they genuinely put clients first. Highly recommended.Posted on Google Tommy NjegacTrustindex verifies that the original source of the review is Google. Thank you Hilda care for providing me services in caroline springs. Harry is amazing support worker. He really understands me well and my needs. God bless your company.Posted on Google Yasemin YakupTrustindex verifies that the original source of the review is Google. This is one of the most reliable and compassionate disability service providers we’ve worked with. Their communication is clear. The support workers show great understanding and patience, especially during challenging moments. They make everyday routines more enjoyable and less stressful for everyone involved. We feel very lucky to have them on our side.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Frequently Asked Questions (FAQs)
Can I choose my own home care support worker under the NDIS?
Yes. NDIS participants can choose their provider and have a say in who supports them. We work with participants to match them with a support worker based on their preferences, routine, communication needs, and support requirements.
Can I change my current NDIS home care provider?
Yes. NDIS participants have the right to choose their provider and can change providers if their current support is not meeting their needs.
Does NDIS home care funding reduce what is available for therapies?
No. NDIS home care support and therapy services are funded through different parts of an NDIS plan. Accessing home care support does not automatically reduce funding available for therapies or skill-building supports.
How do I know if my NDIS plan includes home care funding?
You can check your plan under the Core Supports section, especially the Assistance with Daily Life category. If you are unsure what funding is available, we can help explain your options.
How quickly can NDIS home care support start?
Support start times depend on your needs, available funding, and worker availability. Our team will work with you to arrange suitable support as soon as possible.
What happens during the first NDIS home care visit?
During the first visit, your support worker will learn about your routine, preferences, goals, and the type of assistance you need. This helps create a comfortable support arrangement from the beginning.
Get NDIS Home Care Support in Melbourne Today
Hilda Care is a registered NDIS home care provider. We support participants across Greater Melbourne with personalised care, experienced workers, and a multilingual team.
