SIL Provider Frankston | Stay Close to Family and Your Routine in a SIL Home That Fits Your Plan

Waiting on SIL funding or a vacancy can leave a participant and their family unsure what happens next, and that uncertainty is hard to live with. Hilda Care keeps you and your support coordinator informed at each stage of finding a SIL provider in Frankston. We tell you what is confirmed and what is still pending, so you can plan around it rather than wait on news.

Check SIL Vacancies in Frankston

Keeping Your Weekly Routines in Frankston With SIL Support That Works Around Them

Moving into SIL can mean losing the routines that made life feel normal, such as a weekly sport session, a church service or a catch-up with friends. Support that starts at the same fixed time every day can make those things harder to keep. We plan your support around the activities that matter to you. If a change to your roster is needed, we talk with you and your support coordinator first.

Choosing Between an Independent SIL Home and a Shared One Once You Know Your Goals

Many participants feel pushed toward a shared home because it is the only option they hear about, or they assume independent living is out of reach. Choosing the wrong setting can make daily life harder. We start with your goals and support needs, then look at which setting suits you. Both independent and shared homes are options, and the choice is yours within what your plan funds.

Your Own Language Matters in SIL Care, From Italian and Turkish to Filipino, Macedonian and Portuguese

When a support worker and a participant do not share a language, it is harder to explain needs, follow instructions and feel comfortable at home. We support participants in English, Italian, Turkish, Filipino, Macedonian and Portuguese. Our support workers include multilingual staff, and where we can, we match you with a worker who speaks your language.

Getting Out Across Frankston and the Peninsula With a SIL Worker Beside You

Many participants want to be part of their community, but they rely on one person for a lift or a companion, so plans fall through when that person is unavailable. Your support worker helps you get out across Frankston and the Peninsula. We offer transport as part of your support, arranged according to your plan. Where needed, we plan a second option so a missed lift does not cancel your plans.

Your Frankston SIL Home and the Support Around It

Choosing a home is a big decision, and a description alone rarely tells you how it will feel day to day. We can talk you through the home, what it includes and how support works there before you decide.

Frankston

Last Updated: October 22, 2026

Suburb: Frankston | Postcode: 3199

House — Supported Independent Living (SIL)

This two bedroom, two bathroom home is thoughtfully designed to offer comfort, privacy and independence in a vibrant bayside city. The home features heating and cooling for year-round comfort, built-in wardrobes for practical everyday storage, a welcoming open-plan living area, and a private outdoor space perfect for relaxing or enjoying fresh air. Its accessible layout and quality design ensure a safe and supportive living experience for every resident.

Wheelchair accessible
Wide doorways and hallway
Step-free entry
Adapted bathroom facilities
Accessible kitchen design

This home currently has 2 rooms available with support on site. We welcome enquiries from NDIS participants whose plans include Supported Independent Living (SIL) funding. Participants can be housed within 14 days. Please get in touch to find out more or to arrange a viewing.

Frankston Hospital is the closest public hospital, located approximately 2 km away.
Bayside Shopping Centre in central Frankston features Coles, Woolworths, Kmart, Target and more than 200 specialty stores.
The Frankston Waterfront, Frankston Arts Centre and the gateway to the Mornington Peninsula are all close by.
Frankston Beach and foreshore, the Kananook Creek trail and George Pentland Botanic Gardens offer green and coastal spaces close to home.

Frankston Railway Station is the nearest train station, with regular services to Melbourne CBD on the Frankston line.
Frankston Station is a major bus interchange, with routes across the south-east suburbs and the Mornington Peninsula.

Our experienced disability support workers receive specialised training to ensure they deliver personalised, high quality support. All employees are fully trained in the following, with additional coaching provided as needed:

Personal assistance, such as dressing, eating and bathing.
Daily living, such as meal preparation, shopping and cleaning.
Positive Behaviour Support and/or intervention strategies.
Health management.
First aid.

Building Everyday Skills Toward Your Plan Goals, Shaped by SIL Workers Who Know You

Support that does everything for you can slowly take away skills you want to keep, and it is hard to know when to step back. Our workers build skills toward the goals in your plan. They step back where it is safe and prompt you instead of doing every task. We review progress with you and your support coordinator, so you can see what is changing.

How Our SIL Team Keeps Far-Away Family Updated

When family live interstate or overseas, they often worry they will only hear about a problem after it has happened. With your permission, we keep your family updated on important changes, such as health, appointments or a change in support. You choose who receives updates and what they receive.

Paperwork Sorted With Your Coordinator, So Your SIL Move Is Not Delayed

Paperwork delays can hold up a move, and it is often unclear which form, plan detail or coordinator task is still missing. We check what is needed with your support coordinator at the start, so the SIL arrangement is ready to confirm. We tell you and your coordinator what is outstanding at each step.

Keeping Your Appointments and Daily Health Routines on Track With SIL Support

Keeping track of appointments and daily health routines is hard when there are several providers and a busy week. Our support workers help you get to appointments and keep your daily routines on track, following the arrangements you agree with your support coordinator and health providers.

      
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   Omar Soliman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Really happy with the support I’m getting. Everyone is friendly, easy to talk to, and actually listens. I feel supported and comfortable. Would definitely recommend.
  
 
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   Warren 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have found the services to be unbelievably great in my situation. I recommend the services to everyone who wants to be taken care of in Melbourne.
  
 
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   Amira Moussa 
 
 
 
 Trustindex verifies that the original source of the review is Google. I’m so grateful for the care and support I receive from Hilda Care. I’ve always felt respected, valued, and genuinely listened to. The team is kind, patient, and supportive, and communication is always clear!

I honestly feel lucky to be part of a service that truly cares about their clients. Thank you!!!
  
 
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   Omar Moussa (omzy96) 
 
 
 
 Trustindex verifies that the original source of the review is Google. Lovely NDIS provider providing support throughout all of Melbourne. I have personally recieved support through Hilda Care for the past 6 months roughly. Their administration is top notch. They have gone above and beyond providing personalised support workers for my needs, have promptly resolved any issues I may have and they always try their best to deliver extra services that may help me with my needs and support. Thank you Hilda Care, you've made my transition into the NDIS as seamless as possible, and I really look forward for the years ahead 😊
  
 
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   Grahm Watson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thanks for looking after me in SIL house in Burnside Heights. Management is excellent. Happy is looking after me very well. Thanks
  
 
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   Kim Fleming 
 
 
 
 Trustindex verifies that the original source of the review is Google. My experience dealing with this organisation has been very disappointing.  They seem unorganised,  unprofessional arrogant and downright disrespectful of peoples time.
  
 
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   Divyanshu Sethi 
 
 
 
 Trustindex verifies that the original source of the review is Google. Hilda Care is outstanding. As a Support Coordinator, I’ve had situations where I needed a Support Worker at the very last minute for my cleints, and they delivered without hesitation. Not once or twice but always.
They found the right person within hours and made sure the client felt safe and supported.
They have paid heed to client’s feedback and tweaked their services accordingly everytime. Their staff are well trained, reliable, and always go above and beyond to meet client needs. It’s clear they genuinely put clients first. Highly recommended.
  
 
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   Tommy Njegac 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thank you Hilda care for providing me services in caroline springs. Harry is amazing support worker. He really understands me well and my needs. God bless your company.
  
 
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   Yasemin Yakup 
 
 
 
 Trustindex verifies that the original source of the review is Google. This is one of the most reliable and compassionate disability service providers we’ve worked with. Their communication is clear. The support workers show great understanding and patience, especially during challenging moments. They make everyday routines more enjoyable and less stressful for everyone involved. We feel very lucky to have them on our side.
  
 
  
  
 
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Questions Frankston Families Ask About Language, Location and SIL Hours

Do you support participants in languages other than English?

Yes. We support participants in English, Italian, Turkish, Filipino, Macedonian and Portuguese, and our support workers include multilingual staff.

Can I choose between an independent home and a shared one?

Yes. The choice depends on your goals and support needs, and it sits within what your plan funds.

Where are your Frankston homes?

We have homes across Frankston, and each one is in a different location. Each home’s proximity to the station, the hospital and the waterfront depends on the specific property, so we tell you those details for the home you are considering.

What support hours do you offer?

Support is available 24/7 in our SIL homes, with active night support or sleepover arrangements depending on your needs. [CONFIRM: day support hours.]

Can I stay close to Frankston Hospital if I need regular medical appointments?

Yes. When we talk through home options with you, we take your medical appointments and health providers into account. If being close to Frankston Hospital matters for your routine, tell us and we will factor that into which home we discuss with you.

What happens if my support worker is sick or unavailable?

We have backup staff so your support is not cancelled when a worker is unavailable. Your routine stays in place as much as possible, and we let you know about any change before the shift rather than on the day.

Can family members visit me at the Frankston SIL home?

Yes. Your home is your home and family are welcome to visit. We ask that visits are arranged around the household’s routines and the needs of other housemates where it is a shared home. There are no visiting hour restrictions.

How do I know if my NDIS plan includes enough funding for SIL in Frankston?

Your support coordinator can check your plan and tell you whether SIL is funded and at what level. If you are not sure who to ask, call us on 1300 440 777 and we can point you in the right direction. You can also read our SIL funding eligibility guide for more detail on how the NDIA assesses SIL.

Supported Living That Feels Like Home in Frankston

Hilda Care helps people with disability live independently in a safe, supportive home. Speak with our friendly team today about SIL provider Frankston options tailored to your needs and goals.

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SIL rooms available for NDIS participants - housed within 14 days. For NDIS participants and families.