SIL rooms available for NDIS participants - housed within 14 days. For NDIS participants and families.

SIL Provider Clayton | Daily Help That Respects How You Like to Live

You probably have your own way of doing things. Maybe you like your kitchen set up a certain way, or you have a set time for your tea, or you go to Monash campus on the same days every week. When support comes into the picture, the worry is that it will ask you to change all of that.

Hilda Care is a SIL Provider Clayton participants can rely on for daily help that fits around how you already live. We learn your habits first, then plan the support. We are an NDIS registered provider (Registration Number: 4050126032).

Two women laugh together at a wooden table in a bright living room; one woman uses a wheelchair on the left.
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Living Independently in Clayton With Support Coming to Your Door

Living on your own for the first time can feel like a big step, especially if you have always had people around to help with meals, medication, or getting out the door. The uncertainty is often harder than the tasks themselves.

Independent SIL means you have your own home in the Clayton area and support workers come to you at set times. You keep your privacy and your space, and help is there when you need it. We walk you through what a normal day looks like before you move, so you know exactly what to expect.

Finding a Home That Keeps You Close to Clayton and Dandenong

Some people in Clayton are worried that a SIL home will mean moving far away from the places and people they know. The distance can feel like losing the parts of life that matter most.

We look for homes that keep you close to Clayton, and our nearest home is in Dandenong, which is a short drive along Dandenong Road. We show you what is available and what the trip would be like from each option. You can take your time comparing, and we will not push you into a home until you are happy with it.

NDIS participant support worker Melbourne west
Common Misunderstandings About SIL and SDA

Fitting Your Study or Training Around Your SIL Support Hours

Some people in Clayton are studying at Monash or doing a course that runs on set days. They worry that support hours will land on top of lectures, placements, or practical training, and they will have to choose between the two.

Your SIL support is planned around your study times. Those hours go into your roster first, and support is arranged around them. Travel to campus is part of your plan. Your support coordinator sees the timetable before anything starts, so clashes are caught early.

Shared SIL Housemates: How Matching Works Before You Move

Sharing a home with people you did not choose can be hard. Differences in sleep, visitors, or how the kitchen is kept can cause friction quickly, and some people end up leaving a home that never suited them.

Before anyone moves in, we talk with you about your daily rhythm, your evening habits, and what you need from the people around you. We compare that with the people already in the home. You can meet potential housemates before you decide, and if the match does not feel right, you can say so, and we will look at other options with you.

Female healthcare professional in teal scrubs comforting an elderly man during a medical consultation in a bright clinic.

How Your Weekly Support Hours Are Set

Many people do not know how the number of support hours is decided. They worry that they will be given too few hours to manage or too many hours that feel intrusive.

Your weekly hours come from your NDIS plan and from a normal week you describe to us. We go through the tasks you need help with, how long each one takes, and which ones you can do yourself. Then we work out the roster together. If the hours do not fit once you are settled, we review them with you.

Getting Around Clayton and the Southeast From a SIL Home

Getting to appointments, shops, and friends across the southeast takes planning, especially if you do not drive. Missing a trip because there was no ride can be frustrating and sometimes stops people from going at all.

Transport to appointments, shopping, and visits is part of your SIL support. Your support worker can travel with you on public transport, or drive where that is part of your plan. For GP visits and specialist appointments, Dandenong Hospital is one of the main hospitals in the area. We book trips into your roster early so they are not left to chance.

Culturally Appropriate Disability Support Sil Guide
Caregiver in a dark polo serves two plates of dinner to a smiling man in a wheelchair at a bright kitchen island.

Changing Your Support Hours When Your Needs Shift

A plan that suits you now may not suit you in a few months. Your health might change, your work might change, or a different season might bring different needs.

You can ask for a change at any time. Tell your support worker or call us, and we review it with you and your support coordinator. Adjustments can be made within your plan period, so you do not have to wait for the next review to make a practical change.

Common Questions People Ask Before Moving Into SIL in Clayton

Can I stay in Clayton if I move into SIL?

If we have a home available in Clayton, we will look there first. If not, we look at the nearest options, including Dandenong, and talk through the travel with you before anything is decided.

I study at Monash Clayton. Can my support fit around my classes?

Yes. Your roster is built around your timetable, and travel to campus is included in your plan. Your support coordinator can see the schedule before it starts.

Can I keep going to the same shops and cafes around Clayton?

Yes. These trips are part of daily life, and your support worker can take you or help you get there. We schedule them into your week so they are not dropped.

Can I keep my current GP?

In most cases, yes, as long as the clinic is within reach. Your worker can take you to appointments as part of your plan. If you prefer a GP closer to a new home, we can help you find one.

Will I feel unsettled at first?

Many people do, and that usually eases once the routine settles in. Your support team checks in with you during those first weeks. If you choose shared living, careful matching makes a real difference, and family visits remain part of your life.

Will I have the same support workers each week?

We keep a small, consistent team around you. When someone is away, we send a worker who knows your routine wherever possible.

Can I start in a shared home and later move to my own place?

Yes. Many people do this when they feel ready. We help plan the timing and funding for the move.

How soon can SIL start once my funding is approved?

It depends on your plan and the home you choose. We do not keep people on long waiting lists, and we work to start as soon as your funding and home are ready.

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Omar Soliman
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Really happy with the support I’m getting. Everyone is friendly, easy to talk to, and actually listens. I feel supported and comfortable. Would definitely recommend.
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Warren profile picture
Warren
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I have found the services to be unbelievably great in my situation. I recommend the services to everyone who wants to be taken care of in Melbourne.
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Amira Moussa
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I’m so grateful for the care and support I receive from Hilda Care. I’ve always felt respected, valued, and genuinely listened to. The team is kind, patient, and supportive, and communication is always clear! I honestly feel lucky to be part of a service that truly cares about their clients. Thank you!!!
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Omar Moussa (omzy96)
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Lovely NDIS provider providing support throughout all of Melbourne. I have personally recieved support through Hilda Care for the past 6 months roughly. Their administration is top notch. They have gone above and beyond providing personalised support workers for my needs, have promptly resolved any issues I may have and they always try their best to deliver extra services that may help me with my needs and support. Thank you Hilda Care, you've made my transition into the NDIS as seamless as possible, and I really look forward for the years ahead 😊
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Grahm Watson
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Thanks for looking after me in SIL house in Burnside Heights. Management is excellent. Happy is looking after me very well. Thanks
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Kim Fleming
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My experience dealing with this organisation has been very disappointing. They seem unorganised, unprofessional arrogant and downright disrespectful of peoples time.
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Divyanshu Sethi
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Hilda Care is outstanding. As a Support Coordinator, I’ve had situations where I needed a Support Worker at the very last minute for my cleints, and they delivered without hesitation. Not once or twice but always. They found the right person within hours and made sure the client felt safe and supported. They have paid heed to client’s feedback and tweaked their services accordingly everytime. Their staff are well trained, reliable, and always go above and beyond to meet client needs. It’s clear they genuinely put clients first. Highly recommended.
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Tommy Njegac
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Thank you Hilda care for providing me services in caroline springs. Harry is amazing support worker. He really understands me well and my needs. God bless your company.
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Yasemin Yakup
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This is one of the most reliable and compassionate disability service providers we’ve worked with. Their communication is clear. The support workers show great understanding and patience, especially during challenging moments. They make everyday routines more enjoyable and less stressful for everyone involved. We feel very lucky to have them on our side.
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Start SIL in Clayton

Call us on 1300 440 777 to talk through your situation. You can also contact us and we will call you back at a time that suits you.

Support coordinators can submit a referral directly.

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