- 53+ Reviews on Google
- Multilingual Team
- 200+ Melbourne Support Workers
- Registered NDIS Provider #4050126032
Trusted NDIS SIL Provider Whittlesea
Hilda Care delivers Supported Independent Living (SIL) to NDIS participants in Whittlesea. Our team builds daily support around your routine, your home, and the goals in your NDIS plan.
Our team provides local support workers, flexible care schedules, and consistent staffing to keep your routine stable week to week.


What Is Supported Independent Living (SIL)?
Supported Independent Living is an NDIS-funded support that helps people with disability live as independently as possible in their own home. It covers the cost of support workers who assist with daily tasks, things like personal care, meals, medication, and support through the night for participants whose care needs extend beyond daytime hours.
SIL is not a housing product. It is the support that comes with you, regardless of where you live.
What Supported Independent Living in Whittlesea Looks Like Day to Day
Supported independent living is structured around what each participant needs assistance with and when. The level and timing of support differ for each person.
In Whittlesea, that might mean morning support to help you get ready for a community activity, assistance with evening meal preparation, or staffing through the night when your assessed needs require it. Your NDIS plan will outline how many funded hours you have been assessed for, and Hilda Care works with you to build a Roster of Care that uses those hours well.


Types of SIL Accommodation Available in Whittlesea
Shared supported homes: Typically, two to four participants live together with support workers visiting throughout the day. This model suits participants who benefit from social connection as part of their routine.
Independent units with scheduled support: Suited to participants who prefer their own space but still need regular assistance with daily tasks. A support worker attends at agreed times rather than being on-site permanently.
Fully staffed homes with 24/7 support: Available for participants with higher or more complex needs. Staff are present day and night, and the home is set up to accommodate clinical or behaviour support requirements.
Current SIL Vacancies in Whittlesea




What Hilda Care Offers NDIS Participants in Whittlesea
Hilda Care is a registered NDIS provider and has been operating since 2018. Daily support in Whittlesea covers:
- Personal care and morning/evening routines
- Medication prompts and health monitoring
- Meal preparation and grocery assistance
- Household tasks and upkeep
- Transport to appointments and community activities
- Support working toward your NDIS participant goals
Multilingual Support Workers Serving Whittlesea
Whittlesea has a large and diverse community, with many families speaking Italian, Turkish, Macedonian, Filipino, and Portuguese. Our multilingual support team means participants and families can access care in their preferred language where a matched worker is available.
Communicating support needs clearly, without relying on a family member to translate, makes the day-to-day experience safer and more consistent.

SIL vs SDA: Understanding the Difference
SDA
SDA (Specialist Disability Accommodation) is about the physical property. It funds purpose-built or modified housing for participants with extreme functional impact or very high support needs, features such as wheelchair-accessible bathrooms, ceiling hoists, or reinforced walls.
SIL
Supported Independent Living (SIL)
Supported Independent Living (SIL) is about the people. It funds the support workers who help you at home, covering personal care, meal preparation, medication reminders, and overnight staffing where needed.
Many participants receive both: SDA covering the physical home and SIL funding the daily support delivered within it.

Who Is Eligible for SIL Funding in Whittlesea
SIL is designed for NDIS participants who need a high level of daily hands-on support to live safely, particularly ongoing support that often includes staffing through the night. The NDIA needs to determine that this level of support is both reasonable and necessary given your functional impact.
A Functional Capacity Assessment from an occupational therapist is typically required, along with a Roster of Care that maps your support needs across each day of the week.
Steps to Get Started with SIL in Whittlesea
- Check your NDIS plan and look for Supported Independent Living or Core Supports: Assistance with Daily Life. If you are unsure, your plan manager or support coordinator can help.
- Get a Functional Capacity Assessment. An occupational therapist assesses your daily living needs and documents the support required.
- Build your Roster of Care. Hilda Care works with you and your support coordinator to map your support needs across each day of the week.
- Submit to the NDIA. Your support coordinator submits the evidence package for NDIA review and approval.
- Choose your home and housemates once funding is approved. We match you to a suitable property and arrange meet-and-greets if you are sharing.
- Move in. Support workers are introduced gradually so your routine is stable from day one.


Why NDIS Participants and Families in Whittlesea Choose Hilda Care
Whittlesea is a fast-growing area with many NDIS participants and families seeking quality disability accommodation close to home.
Hilda Care provides consistent staffing, transparent billing, and continuity of support when circumstances change. Before anyone moves into a shared home, meet-and-greets are arranged between prospective housemates.
Support workers can also assist with community participation activities in Whittlesea.
Areas Served Near Whittlesea
Hilda Care supports NDIS participants in Whittlesea and surrounding suburbs, including
Mernda
Epping
Thomastown
Frequently Asked Questions SIL in Whittlesea
Can I choose my own housemates in a SIL shared home?
Yes. Housemate compatibility is one of the most significant factors in whether a SIL arrangement works in the long term. Before anyone moves in, Hilda Care arranges meet-and-greets so everyone has an opportunity to get comfortable with each other first.
Does SIL funding cover my rent and living expenses?
No. SIL funding covers the cost of your support workers and their time, not rent, groceries, or utility bills. Those come out of your own income or Disability Support Pension. Your support coordinator can help you understand exactly what your plan covers.
How do I know if my NDIS plan includes SIL funding?
Look for Supported Independent Living or Core Supports Assistance with Daily Life in your plan. If you are unsure, your plan manager or support coordinator can help you read it. Hilda Care can also review your plan during an initial conversation.
What is a Roster of Care, and why do I need one?
A Roster of Care maps out exactly what support you need and when, across every day of the week. The NDIA uses it to assess how many funded hours to approve. Without a clear, well-evidenced Roster of Care, your SIL application is unlikely to be approved. Hilda Care builds this with you and your support coordinator.
What happens if my support needs increase after I move in?
Hilda Care can adjust your support schedule while your support coordinator requests a plan review or change of circumstances review with the NDIA. Support continues during that process.
Can I switch SIL providers if I am unhappy with my current one?
Yes. You can change SIL providers at any time without giving a reason. Speak to your support coordinator or Local Area Coordinator to start the process. Hilda Care coordinates the transition with your current provider so that your supports continue without interruption.
Posted on Omar SolimanTrustindex verifies that the original source of the review is Google. Really happy with the support I’m getting. Everyone is friendly, easy to talk to, and actually listens. I feel supported and comfortable. Would definitely recommend.Posted on WarrenTrustindex verifies that the original source of the review is Google. I have found the services to be unbelievably great in my situation. I recommend the services to everyone who wants to be taken care of in Melbourne.Posted on Amira MoussaTrustindex verifies that the original source of the review is Google. I’m so grateful for the care and support I receive from Hilda Care. I’ve always felt respected, valued, and genuinely listened to. The team is kind, patient, and supportive, and communication is always clear! I honestly feel lucky to be part of a service that truly cares about their clients. Thank you!!!Posted on Omar Moussa (omzy96)Trustindex verifies that the original source of the review is Google. Lovely NDIS provider providing support throughout all of Melbourne. I have personally recieved support through Hilda Care for the past 6 months roughly. Their administration is top notch. They have gone above and beyond providing personalised support workers for my needs, have promptly resolved any issues I may have and they always try their best to deliver extra services that may help me with my needs and support. Thank you Hilda Care, you've made my transition into the NDIS as seamless as possible, and I really look forward for the years ahead 😊Posted on Grahm WatsonTrustindex verifies that the original source of the review is Google. Thanks for looking after me in SIL house in Burnside Heights. Management is excellent. Happy is looking after me very well. ThanksPosted on Kim FlemingTrustindex verifies that the original source of the review is Google. My experience dealing with this organisation has been very disappointing. They seem unorganised, unprofessional arrogant and downright disrespectful of peoples time.Posted on Divyanshu SethiTrustindex verifies that the original source of the review is Google. Hilda Care is outstanding. As a Support Coordinator, I’ve had situations where I needed a Support Worker at the very last minute for my cleints, and they delivered without hesitation. Not once or twice but always. They found the right person within hours and made sure the client felt safe and supported. They have paid heed to client’s feedback and tweaked their services accordingly everytime. Their staff are well trained, reliable, and always go above and beyond to meet client needs. It’s clear they genuinely put clients first. Highly recommended.Posted on Tommy NjegacTrustindex verifies that the original source of the review is Google. Thank you Hilda care for providing me services in caroline springs. Harry is amazing support worker. He really understands me well and my needs. God bless your company.Posted on Yasemin YakupTrustindex verifies that the original source of the review is Google. This is one of the most reliable and compassionate disability service providers we’ve worked with. Their communication is clear. The support workers show great understanding and patience, especially during challenging moments. They make everyday routines more enjoyable and less stressful for everyone involved. We feel very lucky to have them on our side.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Ready to Find SIL in Whittlesea?
If you or someone you care for is looking for a registered SIL provider in Whittlesea, our team can review your NDIS plan and outline the next steps.
Call us, and we will respond the same day, where possible. You can also send an enquiry or arrange a visit to one of our homes. We welcome participants, families, and support coordinators.
