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- Multilingual Team
- 200+ Melbourne Support Workers
- Registered NDIS Provider #4050126032
Registered Supported Independent Living Provider in South Morang
Hilda Care is a registered NDIS provider delivering Supported Independent Living (SIL) in South Morang. The team coordinates Rosters of Care, matches participants to suitable home types, and works within each participant’s funded hours to support daily routines and build skills toward greater independence.
What Supported Independent Living Involves
Supported Independent Living (SIL) is an NDIS-funded support category that pays for the cost of support workers in a participant’s home. It does not cover rent, utilities, groceries, or other day-to-day expenses. SIL can be delivered in a shared home with other NDIS participants or, in some cases, for a participant living alone.
The level of support funded varies based on individual need, and the Roster of Care submitted to the NDIA sets out how funded hours are structured and claimed.
What a Roster of Care Documents and How It Is Managed
The Roster of Care is submitted to the NDIA to justify SIL funding in a participant’s plan. It documents daily support blocks, separates individual support hours (one worker, one participant) from shared support hours (one worker across multiple residents), and is written in plain language for the participant to review and approve before submission.
When needs change, the Roster is revised accordingly.
How SIL Supports Daily Life in South Morang
SIL homes supported by our team in South Morang are within reach of the Mernda rail line, Westfield Plenty Valley, and medical services in Epping. Support workers assist participants with transport coordination and community access as part of their funded hours.
Current SIL Vacancies in South Morang
Hilda Care periodically holds vacancies in South Morang. Homes are matched based on compatibility, daily routines, and assessed support needs. Contact the team directly for current availability.
Local Features That Support Daily Living in South Morang
- Quarry Hills Parklands and Hawkstowe Picnic Area within the suburb for outdoor access
- Established footpath and cycle path network throughout South Morang
- Low-density residential streets supporting community movement for participants with varying mobility needs
- Close to Plenty Road for reliable transport coordination to day programs and appointments
What Hilda Care Provides in South Morang SIL Arrangements
The support team delivers the full range of daily supports documented in each participant’s Roster of Care. Typical daily support includes:
- Morning and evening personal care routines
- Meal preparation to suit dietary requirements and cultural preferences
- Medication prompts and management support
- Household tasks, including laundry, cleaning, and home organisation
- Assistance with community access and appointment transport
- Skill-building activities aligned with participant goals
- Support with the development of life skills, where included in the NDIS plan
- Active overnight support or sleepover support is funded under the participant’s NDIS plan.
Multilingual Support Workers
The team includes workers who communicate in English, Italian, Turkish, Filipino, Portuguese, and Macedonian, supporting participants from different cultural and language backgrounds in their preferred language.
NDIS-Screened, Police-Checked Support Workers
All support workers hold current NDIS Worker Screening clearances and police checks and are trained in trauma-informed care. Hilda Care has been registered with the NDIS Quality and Safeguards Commission since 2018, provider number 4050126032.
SIL and SDA: What Each Covers
| Â | ||
What it covers | The physical property is built or modified to meet specific disability-related design standards | The support workers who assist the participant in their home daily |
Examples | Improved liveability homes, robust construction homes, and high physical support properties | Personal care, meal preparation, household tasks, medication assistance, skill development |
What the funding pays for | Capital costs of constructing or modifying housing to NDIS design standards | Hourly support worker costs as set out in the participant’s Roster of Care |
SDA and SIL funding are assessed separately by the NDIA. Approval for one does not automatically result in approval for the other. Participants living in an SDA property can change their SIL provider without changing their housing.
Who Qualifies for SIL Funding in South Morang
SIL funding is available to NDIS participants who need daily support to live safely and as independently as possible. Eligibility is assessed by the NDIA based on functional impact, typically supported by a Functional Capacity Assessment.
If SIL is not yet in the plan, a review can be requested through the my NDIS portal. Our team can explain the SIL funding eligibility criteria and help you understand the next steps.
Moving Into a SIL Home in South Morang: The Process
Step | What Happens |
1. Review your NDIS plan | Check whether SIL funding is included. If not, assess whether a plan review is needed with supporting functional evidence. |
2. Match your needs | Daily support requirements are mapped to a suitable home type, location, and support ratio. |
3. Meet your housemates | Two meet-and-greet sessions are arranged before any commitment to moving into shared homes. |
4. Build your Roster of Care | Written in plain language, reviewed and approved by the participant before submission to the NDIA. |
5. Move in | The support team is introduced gradually during a settling-in period, with routines established from the first day. |
How Our Team Delivers Consistent Support in South Morang
Our team operates with stable care teams in each home, so participants work with a consistent group of support workers over time.
When a participant’s needs change, the team coordinates a Roster of Care adjustment with the support coordinator and treating professionals. Support can also be scaled back progressively as participants build greater independence.
Why NDIS Participants and Families in South Morang Choose Hilda Care
Hilda Care has been a registered NDIS provider since 2018. The team includes 200+ support workers across Melbourne, all NDIS-screened and police-checked. With a strong track record of positive participant and family feedback, the provider has a documented record of delivering SIL and broader disability support services across the northern suburbs and metropolitan Melbourne.
The multilingual team, consistent care-staffing model, plain-language Roster of Care process, and compliance with NDIS Practice Standards are the operational factors that families in South Morang consider when selecting a provider. Hilda Care is registered with the NDIS Quality and Safeguards Commission under provider number 4050126032.
Suburbs Near South Morang Where Hilda Care Also Delivers SIL
Hilda Care delivers SIL across the suburbs surrounding South Morang in Melbourne’s north. Nearby areas include Mill Park, Mernda, Doreen, Epping, Lalor, and Thomastown, with coverage extending to Whittlesea and Craigieburn further north. Within the broader northern corridor, the team also operates in Preston, Bundoora, and Reservoir.
Beyond Melbourne, Hilda Care delivers SIL and disability supports in Adelaide, Perth, Sydney, and Tasmania.
Frequently Asked Questions About SIL in Epping
Can a Family Member Be Involved in Setting Up My SIL Arrangement?
Yes. Family members and carers can be involved in the SIL process, including attending meet-and-greets, reviewing the Roster of Care, and providing input during the onboarding period. The participant makes the final decisions, consistent with the NDIS principle of choice and control.
Sleepover vs Active Overnight Support: What Is the Difference?
A sleepover arrangement funds a support worker to be present during sleeping hours, available to assist if needed but not required to remain awake. Active overnight support is funded when a participant needs more than two hours of awake support during the night.
How Are Support Worker Ratios Set in a Shared SIL Home?
Ratios are set based on each participant’s assessed needs. A 1:3 ratio means one worker supports three participants during lower-intensity periods; a 1:1 ratio means one worker for one participant, used for personal care or tasks requiring individual attention. The Roster of Care documents the ratio for each time block.
What Happens to SIL Funding If My Day Program Is Cancelled?
The NDIS includes separate irregular support days for situations where a day program is cancelled or a participant becomes unwell. Participants with high-intensity support needs receive 15 irregular support days per year, distinct from standard rostered hours.
Can I Request a Specific Support Worker?
Participants can express preferences for support workers. The team works to honour compatibility preferences and maintain consistency in the workers assigned to each participant.
Does My SIL Provider Change If I Move Suburb or Home Type?
Changing your address does not automatically change your SIL provider. Participants can retain their existing provider if the provider operates in the new area.
Speak to Our Team About SIL in South Morang
Our team supports NDIS participants and families in South Morang through every stage of the SIL process, from checking whether SIL funding is in the current plan to building the Roster of Care, arranging housemate meet-and-greets, and establishing support routines on move-in day. The team is available to answer questions about eligibility, home availability, and what the process involves.
Hilda Care Registered NDIS Provider
Provider Registration Number: 4050126032
Phone:Â 1300 440 777
Email:Â info@hildacare.com.au
Address: Level 32, 367 Collins St, Melbourne VIC 3000